[Blink] Disable built-in voicemail?

Adrian Georgescu ag at ag-projects.com
Tue Jul 30 19:46:31 CEST 2013


On Jul 30, 2013, at 7:24 PM, John Nielsen wrote:

> We run an Asterisk server that handles voicemail on the back end. We'd like our users to continue using that and never use Blink's built-in voicemail feature. We can of course disable the "Enable Answering Machine" preference, but the users are still presented with a misleading "voicemail" button when a call comes in. We actually sent the screen shot below to our users.
> 
> Is there a way to remove or re-purpose the "voicemail" button on the incoming call dialog box? If a user doesn't accept a call it should go to our back-end voicemail.
> 
> If this is not currently possible will you consider it a feature request?

Yes
> 
> On a side note, do you have any plans to allow Blink to integrate more tightly with back-end voicemail systems?

Could you expand on what precisely in technical terms do you mean by more tightly. What and how should happen?

> Thanks!
> 
> JN
> 
> <bad-voicemail-button.png>
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