[SIP Beyond VoIP] Unable to start sylkserver error: No module named video

Kripa Shanker Ram Tripathi kripa.tripathi at aricent.com
Wed Apr 22 15:15:17 CEST 2015


Hi All,

I need some assistance in installing sylkserver.

Actually we install the sylkserver with apt-get and also source code on our Ubuntu 12.04 machine but when we start the service we observed below error and unable to proceed further.

Apr 21 13:02:18 gitserver sylk-server[24627]: Starting SylkServer 2.9.0, config=/etc/sylkserver/config.ini
Apr 21 13:02:18 gitserver sylk-server[24627]: Using SIP SIMPLE SDK version 1.4.2
Apr 21 13:02:19 gitserver sylk-server[24627]: using set_wakeup_fd
Apr 21 13:02:19 gitserver sylk-server[24627]: fatal error: failed to create SylkServer: No module named video
Apr 21 13:02:19 gitserver sylk-server[24627]: Traceback (most recent call last):

Apr 21 13:02:19 gitserver sylk-server[24627]: File "/usr/bin/sylk-server", line 70, in main
Apr 21 13:02:19 gitserver sylk-server[24627]: from sylk.server import SylkServer
Apr 21 13:02:19 gitserver sylk-server[24627]: File "/usr/local/lib/python2.7/dist-packages/sylk/server.py", line 24, in <module>
Apr 21 13:02:19 gitserver sylk-server[24627]: from sipsimple.video import VideoDevice
Apr 21 13:02:19 gitserver sylk-server[24627]: ImportError: No module named video


Thanks in advance.


Regards,

Kripa Shanker Ram Tripathi


kripa.tripathi at aricent.com<mailto:kripa.tripathi at aricent.com> | O: +91.124.409.5888 x 7511 | M: +91.999.948.7514

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