[Blink] Problems being transferred
ag at ag-projects.com
Wed Jan 13 21:58:05 CET 2016
> On 13 Jan 2016, at 18:57, Jeff Pyle <jeff.pyle at fidelityvoice.com> wrote:
> A colleague of mine is experiencing a problem in Blink Pro when an auto attendant (FreeSWITCH) sends him a REFER to a conference bridge room. I cannot reproduce the problem on my system. Screenshots and debugs attached.
> He dials 0549 to connect to the auto attendant, enters a PIN via DTMF, then the AA sends a REFER to point him to the correct conference room on a different server. Blink reports the transfer as having succeeded (image #1), and the original call disappears from Blink (image #2). Even though there is an audio session with the conference bridge, the timer never starts.
> He hangs up the calls (image #3), but it never disappears from the screen.
If it never disappear I suspect there is a bug in the code. This potentially also explain the fact that the timer does not start. Can you check OS X console application if Blink spits out any exception at that point ?
> He calls a different extension 4106 (image #4), cancels it, but the disconnect conference call is still on the screen (image #5).
> - Jeff
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