[Blink] Disable built-in voicemail?
ag at ag-projects.com
Wed Jul 31 14:50:31 CEST 2013
On Jul 30, 2013, at 8:33 PM, John Nielsen <jnielsen at socialserve.com> wrote:
> On Jul 30, 2013, at 11:46 AM, Adrian Georgescu <ag at ag-projects.com> wrote:
>> On Jul 30, 2013, at 7:24 PM, John Nielsen wrote:
>>> We run an Asterisk server that handles voicemail on the back end. We'd like our users to continue using that and never use Blink's built-in voicemail feature. We can of course disable the "Enable Answering Machine" preference, but the users are still presented with a misleading "voicemail" button when a call comes in. We actually sent the screen shot below to our users.
>>> Is there a way to remove or re-purpose the "voicemail" button on the incoming call dialog box? If a user doesn't accept a call it should go to our back-end voicemail.
>>> If this is not currently possible will you consider it a feature request?
> Thanks! I think a simple place to start would be to just have the button not appear if "Enable Answering Machine" preference is disabled (or have a global voice mail toggle that controls both)
That Enabled control actually means that the answering machine will kick in after the configured delay. Showing or not the button in Alert Panel would need a separate setting as they have a different meaning. Pressing the button will actually Enable the machine for that call only.
More information about the Blink