[Blink] Modification?

[Lee Gordon]

Sorry Adrian, I guess I wasn't clear.  The callers at the other end were
complaining about the horrible sound quality.  What I recorded and took a
snippet of was the call itself.  It wasn't until I changed to Google Voice
that they said the quality had improved.  Further, I also have this VOIP
line set up with a router in addition to Blink.  When using that with my
wireless headsets, call quality is high, but I'm unable to record.

Thanks,

Lee



On Fri, Aug 31, 2012 at 4:53 PM, Adrian Georgescu <ag at ag-projects.com>wrote:

> Hi Lee,
>
> You recorded a bad quality audio call, the recording itself is not the
> cause for it.
>
> The way the recording sounds to me, it is not related to network packet
> loss, is more like the microphone input is saturated. Can you lower the
> input sensitivity of your microphone, does that help perhaps?
>
> Regards,
> Adrian
>
>
> On Aug 31, 2012, at 1:52 PM, Lee Gordon wrote:
>
> Hi Adrian,
> Thanks for responding. It's been a little while, but I'll try to find a
> recording as an example. Sound was very "electronic" as if I was speaking
> through a processor. Also, I was almost totally unintelligible at times,
> with dropouts. Instead of an uneducated description, I'm attaching a
> snippet, titled "example.wav". Bear in mind, this occurred on both high
> speed networks I use.
>
> Lee
>
>
>
> On Fri, Aug 31, 2012 at 5:08 AM, Adrian Georgescu <ag at ag-projects.com>wrote:
>
>> Hi Lee,
>>
>> Call recording on its own cannot have an influence on the audio quality.
>> Perhaps there is a completely different reason for what you experience. Bad
>> audio quality is typically caused by be caused by packet loss. You can see
>> for each audio call the round trip time, packet loss and jitter buffer in
>> the Session Info panel.
>>
>> Can you be more specific what do you mean by quality, and give an example
>> for those figures or paste the content of the info panel when problem
>> occurs?
>>
>> Adrian
>>
>> On Aug 31, 2012, at 3:15 AM, Lee Gordon wrote:
>>
>> > Hello,
>> >
>> > While using the call recording feature, I've had some serious quality
>> issues- with complaints from those on the other lines.  I tested this
>> several times on my own alternate lines and call quality was indeed
>> terrible.  Neither Skype nor Google Voice display the same issues.
>> >
>> > Until I feel more comfortable, I haven't been using Blink (for Mac).
>> >
>> > Thx,
>> >
>> > Lee
>> >
>> > --
>> >
>> >
>> >
>> > Lee Gordon
>> > 2258 78th Ave SE
>> > Mercer Island, WA  98040
>> >
>> > (206) 653-0019
>> >
>> > _______________________________________________
>> > Blink mailing list
>> > Blink at lists.ag-projects.com
>> > http://lists.ag-projects.com/mailman/listinfo/blink
>>
>> _______________________________________________
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>
>
>
> --
>
>
>
> Lee Gordon
> 2258 78th Ave SE
> Mercer Island, WA  98040
>
> (206) 653-0019
>
> <example.wav>_______________________________________________
>
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>
>
>
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>


-- 



Lee Gordon
2258 78th Ave SE
Mercer Island, WA  98040

(206) 653-0019
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