[Blink] Modification?

[Adrian Georgescu]

Hi Lee,

You recorded a bad quality audio call, the recording itself is not the cause for it.

The way the recording sounds to me, it is not related to network packet loss, is more like the microphone input is saturated. Can you lower the input sensitivity of your microphone, does that help perhaps?

Regards,
Adrian


On Aug 31, 2012, at 1:52 PM, Lee Gordon wrote:

> Hi Adrian,
> Thanks for responding. It's been a little while, but I'll try to find a recording as an example. Sound was very "electronic" as if I was speaking through a processor. Also, I was almost totally unintelligible at times, with dropouts. Instead of an uneducated description, I'm attaching a snippet, titled "example.wav". Bear in mind, this occurred on both high speed networks I use.
> 
> Lee
> 
> 
> 
> On Fri, Aug 31, 2012 at 5:08 AM, Adrian Georgescu <ag at ag-projects.com> wrote:
> Hi Lee,
> 
> Call recording on its own cannot have an influence on the audio quality. Perhaps there is a completely different reason for what you experience. Bad audio quality is typically caused by be caused by packet loss. You can see for each audio call the round trip time, packet loss and jitter buffer in the Session Info panel.
> 
> Can you be more specific what do you mean by quality, and give an example for those figures or paste the content of the info panel when problem occurs?
> 
> Adrian
> 
> On Aug 31, 2012, at 3:15 AM, Lee Gordon wrote:
> 
> > Hello,
> >
> > While using the call recording feature, I've had some serious quality issues- with complaints from those on the other lines.  I tested this several times on my own alternate lines and call quality was indeed terrible.  Neither Skype nor Google Voice display the same issues.
> >
> > Until I feel more comfortable, I haven't been using Blink (for Mac).
> >
> > Thx,
> >
> > Lee
> >
> > --
> >
> >
> >
> > Lee Gordon
> > 2258 78th Ave SE
> > Mercer Island, WA  98040
> >
> > (206) 653-0019
> >
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> 
> 
> -- 
> 
> 
> 
> Lee Gordon
> 2258 78th Ave SE
> Mercer Island, WA  98040
> 
> (206) 653-0019
> 
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