[Blink] Using Contactizer Pro and Phone Amego
Saul Ibarra Corretge
saul at ag-projects.com
Wed Jul 27 09:38:55 CEST 2011
On Jul 15, 2011, at 1:55 PM, Florian Koch wrote:
> using Blink Lite as sip client and Contactizer Pro as CRM App (http://objective-decision.com/) I would like to connect both and make (dial) & receive phone calls directly out of CP.
> CP passes the number to dial via generic sip protocol ("sip://[number]"). Unfortunately Blink Lite tries to dial "//[number]" which of course causes an error.
> Is there an chance to get rid of the two slashes "//"? Or any other solution to make these two apps communicate?
"sip://" is not a generic way for expressing a SIP address. SIP addresses are expressed in the following form: sip:user at domain.com, for example. Actually, the slash is a valid character, so sip://email@example.com is a valid SIP URI as per the SIP protocol. Since we don't have number substitution capability in Blink there is no way to remove those 2 slashes currently.
> plan B, if not:
> CP also provides a direct link to phone amego (http://www.sustworks.com/pa_guide/index.html). Is there any chance to make phone amego and Blink Lite work together?
Looks like that software only integrates with certain VoIP hardware brands, not with generic SIP endpoints, so doesn't look like a viable option.
Saúl Ibarra Corretgé
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