[Blink] calling out to PSTN gives "proxy authentication required"

Adrian Georgescu ag at ag-projects.com
Thu Feb 24 19:10:56 CET 2011


Well, that message comes from your service provider. If you setup in Blink your SIP account credentials correctly, it would work. Please can you check the Help page for how you can obtain the SIP trace when you make a call. This trace can point better to the cause.

http://icanblink.com/help-qt.phtml

Adrian


On Feb 24, 2011, at 4:57 AM, Matt Vording wrote:

> Hello:
> 
> I installed the Blink software 0.2.5 for Windows, configured a 3rd party sip service, but am encountering an issue.
> 
> I can call the "Call Test" and "Echo Test" SIP end points with that SIP account, but when trying to call a PSTN phone number, it gives me "proxy authentication required" messages.
> 
> The 3rd party sip provider specifies that proxy is not required in their configuration examples, and the "Account" I setup in the Blink setup page has proxy unchecked (I needed to uncheck for the SIP -> SIP test connections to work.
> 
> Can you tell me why I get this message?   I think the 3rd party provider is using some kind of Asterisk server setup, but not certain.
> 
> Thanks in advance,
> Matt
> 
> 
> 
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