<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Philippe,<div><br></div><div>Blink sends the requests out and it gets no replies back. Is your router or your provider that blocks the SIP requests. Google for SIP-ALG problem, if the problem is in your router you may be able to fix it by disabling the so called 'SIP support' in the router.</div><div><div><div><br></div><div>Regards,</div><div>Adrian</div><div><div><br><div><div>On Jan 27, 2011, at 9:32 PM, Philippe Faes wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">Hi Adrian,<div><br></div><div>I only have Blink turned on. No other SIP clients at the same time.</div><div>In the log, I get:</div><div><br></div><div>




<style type="text/css">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica}
p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Lucida Grande'}
p.p3 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px}
span.s1 {color: #ff912d}
</style><p class="p1"><span class="s1">SENDING:</span> Packet 41, +0:01:41.066466</p><p class="p1">2011-01-27 21:29:47.899168: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>REGISTER <a href="sip:195.130.154.224">sip:195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 42, +0:02:18.272735</p><p class="p1">2011-01-27 21:30:25.105437: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>REGISTER <a href="sip:195.130.154.224">sip:195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 43, +0:02:18.772830</p><p class="p1">2011-01-27 21:30:25.605532: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>REGISTER <a href="sip:195.130.154.224">sip:195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 44, +0:02:19.773553</p><p class="p1">2011-01-27 21:30:26.606255: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>REGISTER <a href="sip:195.130.154.224">sip:195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 45, +0:02:21.774014</p><p class="p1">2011-01-27 21:30:28.606716: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>REGISTER <a href="sip:195.130.154.224">sip:195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 46, +0:02:25.774425</p><p class="p1">2011-01-27 21:30:32.607127: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>REGISTER <a href="sip:195.130.154.224">sip:195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 47, +0:02:41.610731</p><p class="p1">2011-01-27 21:30:48.443433: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 48, +0:02:42.111221</p><p class="p1">2011-01-27 21:30:48.943923: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 49, +0:02:43.110705</p><p class="p1">2011-01-27 21:30:49.943407: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 50, +0:02:43.335338</p><p class="p1">2011-01-27 21:30:50.168040: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>INVITE <a href="mailto:sip%3A%2B3292230230@195.130.154.224">sip:+3292230230@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 51, +0:02:43.835609</p><p class="p1">2011-01-27 21:30:50.668311: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>INVITE <a href="mailto:sip%3A%2B3292230230@195.130.154.224">sip:+3292230230@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 52, +0:02:44.835924</p><p class="p1">2011-01-27 21:30:51.668626: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>INVITE <a href="mailto:sip%3A%2B3292230230@195.130.154.224">sip:+3292230230@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 53, +0:02:45.111347</p><p class="p1">2011-01-27 21:30:51.944049: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 54, +0:02:46.836276</p><p class="p1">2011-01-27 21:30:53.668978: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>INVITE <a href="mailto:sip%3A%2B3292230230@195.130.154.224">sip:+3292230230@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 55, +0:02:49.112247</p><p class="p1">2011-01-27 21:30:55.944949: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 56, +0:02:50.835784</p><p class="p1">2011-01-27 21:30:57.668486: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>INVITE <a href="mailto:sip%3A%2B3292230230@195.130.154.224">sip:+3292230230@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 57, +0:02:53.111754</p><p class="p1">2011-01-27 21:30:59.944456: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 58, +0:02:57.112514</p><p class="p1">2011-01-27 21:31:03.945216: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 59, +0:02:58.835680</p><p class="p1">2011-01-27 21:31:05.668382: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>INVITE <a href="mailto:sip%3A%2B3292230230@195.130.154.224">sip:+3292230230@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 60, +0:03:01.112708</p><p class="p1">2011-01-27 21:31:07.945410: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 61, +0:03:05.113078</p><p class="p1">2011-01-27 21:31:11.945780: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 62, +0:03:09.113416</p><p class="p1">2011-01-27 21:31:15.946118: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 63, +0:03:13.114206</p><p class="p1">2011-01-27 21:31:19.946908: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>SUBSCRIBE <a href="mailto:sip%3A92657142@195.130.154.224">sip:92657142@195.130.154.224</a> SIP/2.0</b></p><p class="p3"><br></p><p class="p1"><span class="s1">SENDING:</span> Packet 64, +0:03:14.835483</p><p class="p1">2011-01-27 21:31:21.668185: <a href="http://10.0.0.22:56532/">10.0.0.22:56532</a> -(SIP over UDP)-> <a href="http://195.130.154.224:5060/">195.130.154.224:5060</a></p><p class="p2"><b>INVITE <a href="mailto:sip%3A%2B3292230230@195.130.154.224">sip:+3292230230@195.130.154.224</a> SIP/2.0</b></p><div><div><font color="#999999"><br></font></div><div><font color="#999999"><br></font></div>

<div><font color="#999999">--</font></div><div><font color="#999999">Philippe Faes</font></div></div><div><font class="Apple-style-span" color="#999999"><br></font></div>
<br><br><div class="gmail_quote">On Thu, Jan 27, 2011 at 6:33 PM, Adrian Georgescu <span dir="ltr"><<a href="mailto:ag@ag-projects.com">ag@ag-projects.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">

<div style="word-wrap:break-word">Hi Philipe,<div><br></div><div>What do you see in the Logs window?  Go to Menu Window -> SIP -> Logs.</div><div><div><br></div><div>Adrian</div><div><br><div><div><div><div><div></div>

<div class="h5"><div>On Jan 26, 2011, at 4:08 PM, Philippe Faes wrote:</div><br></div></div><blockquote type="cite"><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:medium"><div>

<div><div></div><div class="h5"><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">I am running Blink on my Mac. It works fine in the office network, but not in my home network (ADSL). I get timeout errors each time I try to call a phone number. I have a SIP account from a provider.</div>

<div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">Another  SIP client (on my iPhone) works fine, even in my home network.</div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;color:rgb(153, 153, 153);min-height:14px">

<br></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">I might need to configure the router (opening extra ports?) , but I don't know where to look.</div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;min-height:14px">

<br></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">thanks</div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;min-height:14px"><br></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px">

Philippe</div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;color:rgb(153, 153, 153);min-height:14px"><br></div></div></div>_______________________________________________<br>Blink mailing list<br>

<a href="mailto:Blink@lists.ag-projects.com" target="_blank">Blink@lists.ag-projects.com</a><br><a href="http://lists.ag-projects.com/mailman/listinfo/blink" target="_blank">http://lists.ag-projects.com/mailman/listinfo/blink</a><br>

</div></span></blockquote></div><br></div></div></div></div></div><br>_______________________________________________<br>
Blink mailing list<br>
<a href="mailto:Blink@lists.ag-projects.com">Blink@lists.ag-projects.com</a><br>
<a href="http://lists.ag-projects.com/mailman/listinfo/blink" target="_blank">http://lists.ag-projects.com/mailman/listinfo/blink</a><br>
<br></blockquote></div><br></div>
_______________________________________________<br>Blink mailing list<br><a href="mailto:Blink@lists.ag-projects.com">Blink@lists.ag-projects.com</a><br>http://lists.ag-projects.com/mailman/listinfo/blink<br></blockquote></div><br></div></div></div></div></body></html>