[Blink] line marked as busy for incoming audio calls

[Adrian Georgescu]

Hm, this is a mumbo-jumbo explanation of Sipgate that is hard to decipher…

Perhaps some logs may help, you can send the logs you find from Window -> Logs -> SIP and Window -> Logs -> Activity by email to support at ag-projects.com <mailto:support at ag-projects.com>
 
Regards,
Adrian

> On 17 Jan 2022, at 11:19, Andre Boden <andre.boden at algona.de> wrote:
> 
> Hi Adrian,
> 
> thank you for your fast answer.
> We use the services of sipgate for our telecommunication. After several calls did not reach me, I asked their customer service. They were able to isolate the problem to the fact that my SIP client marked the line as being busy.
> 
> Best,
> André
> 
> 
> 
> 
>> Am 17.01.2022 um 14:31 schrieb Adrian Georgescu <ag at ag-projects.com <mailto:ag at ag-projects.com>>:
>> 
>> Can you clarify how Blink marks the line as being busy?
>> 
>> Adrian
>> 
>>> On 17 Jan 2022, at 10:13, Andre Boden <andre.boden at algona.de <mailto:andre.boden at algona.de>> wrote:
>>> 
>>> Hello,
>>> 
>>> when I am on my home network, Blink seems to mark the line as busy (even though it is not) for incoming external audio calls. Do you know if this could be due to a setting in Blink Pro or could be a network setting?
>>> 
>>> Thanks in advance for your answer!
>>> 
>>> 
>>> Best,
>>> 
>>> André Boden
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