[Blink] Blink not connecting SIP account
lars.nooden at gmail.com
Thu Jan 5 13:49:00 CET 2017
On 01/05/2017 02:06 PM, Dan Pascu wrote:
> On 4 Jan 2017, at 16:08, Lars Nood�n wrote:
>> I'm working via e-mail with someone trying to get Blink up and
>> running. The symptom is that Blink starts connecting the SIP
>> account but never finishes establishing a connection.
>> SIP on Blink used to work there in the past but there have been
>> some networking changes, including more layers of NAT because of
>> mobile modem. So my uneducated guess is that the network might be
>> the cause. However, since I am using a very similar arrangement,
>> that might not actually be the problem. Thus I am asking for
>> Which logs and other information are needed to help solve this?
> In preferences enable sip trace and notifications trace. Restart
> blink and send the 2 files (you can send to support at ag-projects.com
> and mention this issue if the privacy of the traces is important). Do
> NOT edit the logs to replace IP addresses.
Thanks. I've sent the two logs directly to the other mail address.
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