[Blink] Error when launching Blink since latest update

[Adrian Georgescu]

> On 24 Mar 2015, at 14:23, Ben Klang <bklang at mojolingo.com> wrote:
> 
> Hi Saul,
> 
> Unfortunately, that did not help, probably because that particular directory doesn’t seem to exist on my system.
> 
> I did find an “xcap” directory here:
> 
> /Users/bklang/Library/Containers/com.agprojects.Blink/Data/Library/Application Support/Blink Pro/xcap
> 

What files and folders do you have there? There are split per account. Look deeper one level down.

Adrian



> …but nothing called “journal” underneath it.
> 
> Updated logs: https://gist.github.com/bklang/dc619e7905325db7609e <https://gist.github.com/bklang/dc619e7905325db7609e>
> 
> 
> Exact error message:
> "There was an error during startup of core functionality:
> No module named backports.collections"
> 
> /BAK/
> --
> Ben Klang
> Principal/Technology Strategist, Mojo Lingo
> bklang at mojolingo.com <mailto:bklang at mojolingo.com>
> +1.404.475.4841
> 
> Mojo Lingo -- Voice applications that work like magic
> http://mojolingo.com <http://mojolingo.com/>
> Twitter: @MojoLingo
> 
>> Il giorno Mar 20, 2015, alle ore 4:04 AM, Saúl Ibarra Corretgé <saul at ag-projects.com <mailto:saul at ag-projects.com>> ha scritto:
>> 
>> Ah, I see.
>> 
>> This has been addressed for the next version, but in the meantime, you ca fix it by removing your XCAP journal.
>> 
>> rm -f ~/Library/Application\ Support/Blink*/xcap/*/journal
>> 
>> 
>> On 19 Mar 2015, at 20:50, Ben Klang <bklang at mojolingo.com <mailto:bklang at mojolingo.com>> wrote:
>> 
>>> Hi Saúl,
>>> 
>>> Logs are here: https://gist.github.com/bklang/37d616d0d3ae0206dcdd <https://gist.github.com/bklang/37d616d0d3ae0206dcdd>
>>> 
>>> /BAK/
>>> --
>>> Ben Klang
>>> Principal/Technology Strategist, Mojo Lingo
>>> bklang at mojolingo.com <mailto:bklang at mojolingo.com>
>>> +1.404.475.4841
>>> 
>>> Mojo Lingo -- Voice applications that work like magic
>>> http://mojolingo.com
>>> Twitter: @MojoLingo
>>> 
>>>> Il giorno Mar 13, 2015, alle ore 3:11 PM, Saúl Ibarra Corretgé <saul at ag-projects.com> ha scritto:
>>>> 
>>>> Hi Ben,
>>>> 
>>>> Can you pete the output you see in syslog / Console.app ?
>>>> 
>>>> On 13 Mar 2015, at 18:42, Ben Klang <bklang at mojolingo.com> wrote:
>>>> 
>>>>> Hello all,
>>>>> 
>>>>> Since the latest Blink update, I am now getting an error box when launching:
>>>>> 
>>>>> "There was an error during startup of core functionality:
>>>>> No module named backports.collections”
>>>>> 
>>>>> The only option is to press “OK”, after which Blink exits.
>>>>> 
>>>>> Any ideas?
>>>>> 
>>>>> /BAK/
>>>>> --
>>>>> Ben Klang
>>>>> Principal/Technology Strategist, Mojo Lingo
>>>>> bklang at mojolingo.com
>>>>> +1.404.475.4841
>>>>> 
>>>>> Mojo Lingo -- Voice applications that work like magic
>>>>> http://mojolingo.com
>>>>> Twitter: @MojoLingo
>>>>> 
>>>>> _______________________________________________
>>>>> Blink mailing list
>>>>> Blink at lists.ag-projects.com
>>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>>> 
>>>> --
>>>> Saúl Ibarra Corretgé
>>>> AG Projects
>>>> 
>>>> 
>>>> 
>>>> _______________________________________________
>>>> Blink mailing list
>>>> Blink at lists.ag-projects.com
>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>> 
>>> _______________________________________________
>>> Blink mailing list
>>> Blink at lists.ag-projects.com
>>> http://lists.ag-projects.com/mailman/listinfo/blink
>> 
>> --
>> Saúl Ibarra Corretgé
>> AG Projects
>> 
>> 
>> 
>> _______________________________________________
>> Blink mailing list
>> Blink at lists.ag-projects.com <mailto:Blink at lists.ag-projects.com>
>> http://lists.ag-projects.com/mailman/listinfo/blink
> 
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