[Blink] Blink Pro 4.2.1 call quality issues

ag at ag-projects.com ag at ag-projects.com
Thu Jun 4 23:48:08 CEST 2015

Can you open the call information to check the packet loss and round trip time? What happens during the gaps?


On 04 Jun 2015, at 15:06, Kevin Layer <layer at known.net> wrote:

> This problem seems new-ish to me.  I believe it did not used to
> happen, but I can't really say when it started.
> The summary: very often when I talk to people, after a while (5-10
> minutes?  It really varies) they tell me I'm breaking up and they can
> barely hear me.  They say I was talking and then I just cut out.  I
> can always hear them fine, though.  Sometimes it fixes itself after a
> short while, sometimes I need to hangup and call again, where it works
> fine.
> I use Blink Pro (same version) in two locations with two completely
> different network providers.  Same thing happens in both locations.
> I'm using different computers in both locations (both Mac OS X
> 10.9.5).  Neither computer running Blink Pro is loaded at all.  Both
> are running the same version of Mac OS X.
> I do not believe this is a network congestion issue.  The networks in
> place are high speed and reliable.  And...
> As as experiment, a few weeks back, I switched to Telephone (1.1.4) and
> haven't had a single problem, on either computer, with call quality.
> I think older Blink Pros didn't have the problem, and I would
> downgrade to an older version to test it if I could, but I installed
> through the app store.
> I know this is a vague thing, but I wanted you to know about it.  I
> absolutely love Blink Pro, but I just can't use it because I can't
> deal with the call quality problems.
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