[Blink] voip.ms works on Blink Lite but will not work with same info on Blink Pro
ROB HELLENIUS
robhellenius at icloud.com
Sun Oct 20 20:31:41 CEST 2013
Hi Adrian,
By "Does not work" I mean on Blink Lite I can register to my voip provider for my business (voip.ms). On Blink Pro I can not register to my voip provider for my business (voip.ms). I have tried to duplicate the settings and I don't think I've set up Pro any differently than Lite.
If I make a call or just look at the accounts page I get the same error in the Pro version: "Registration failed:DNS lookup failed: Timeout in lookup for routes for SIP URI sip:seattle.voip.ms"
So here is the log dialling with Pro and then after that the log dialling with Lite.
PRO:
2013-10-20 11:25:32 Starting Blink build 11719 from October 6th, 2013
2013-10-20 11:25:32 Loading SIP SIMPLE Client SDK 1.0.0
2013-10-20 11:25:32 Starting core version 166
2013-10-20 11:25:32 SIP User Agent: Blink Pro 3.3.0 (MacOSX)
2013-10-20 11:25:32 Audio engine sampling rate 32KHz covering 0-16KHz spectrum
2013-10-20 11:25:32 Acoustic Echo Canceller is enabled
2013-10-20 11:25:32 Starting Main User Interface
2013-10-20 11:25:33 Account bonjour at local activated
2013-10-20 11:25:33 Account 140024 at seattle.voip.ms activated
2013-10-20 11:25:33 Account robhellenius at sip2sip.info activated
2013-10-20 11:25:33 Application is ready
2013-10-20 11:25:34 Core started
2013-10-20 11:25:34 SIP device ID: urn:uuid:87425049-93bc-4cf7-b4f3-46f1471da813
2013-10-20 11:25:34 Enabled audio codecs: G.711a, G.711u, G.722, OPUS
2013-10-20 11:25:34 My device has started and is active
2013-10-20 11:25:34 My availability changed to available
2013-10-20 11:25:34 Error: Error checking table sessions: 'NoneType' object has no attribute 'version'
2013-10-20 11:25:34 iCloud is synchronized
2013-10-20 11:25:42 My device is now active
2013-10-20 11:25:43 [Session 1 with 2502477299 at seattle.voip.ms] Using local account 140024 at seattle.voip.ms
2013-10-20 11:25:43 [Session 1 with 2502477299 at seattle.voip.ms] Starting DNS lookup for seattle.voip.ms via proxy of account 140024 at seattle.voip.ms
2013-10-20 11:25:43 [Session 1 with 2502477299 at seattle.voip.ms] Selected audio input/output devices: System Default/System Default
2013-10-20 11:25:43 My availability changed to busy
2013-10-20 11:25:58 [Session 1 with 2502477299 at seattle.voip.ms] DNS lookup for SIP routes failed: 'DNS lookup of SIP proxies for seattle.voip.ms failed: Timeout in lookup for routes for SIP URI sip:seattle.voip.ms'
2013-10-20 11:26:03 My availability changed to available
LITE:
2013-10-20 11:28:12 [Session 1 with 2502477299 at seattle.voip.ms] Using local account 140024 at seattle.voip.ms
2013-10-20 11:28:12 [Session 1 with 2502477299 at seattle.voip.ms] Starting DNS lookup for seattle.voip.ms through proxy sip:seattle.voip.ms:5060;transport=udp
2013-10-20 11:28:12 [Session 1 with 2502477299 at seattle.voip.ms] Selected audio input/output devices: Built-in Microphone/Built-in Output
2013-10-20 11:28:12 My availability changed to busy
2013-10-20 11:28:12 [Session 1 with 2502477299 at seattle.voip.ms] DNS lookup for seattle.voip.ms succeeded: 50.23.160.50:5060 (UDP)
2013-10-20 11:28:12 [Session 1 with 2502477299 at seattle.voip.ms] Starting outgoing session to 2502477299 at seattle.voip.ms
2013-10-20 11:28:12 [Session 1 with 2502477299 at seattle.voip.ms] Connecting session to sip:50.23.160.50:5060;transport=udp
2013-10-20 11:28:13 [Session 1 with 2502477299 at seattle.voip.ms] Proposed media: audio
2013-10-20 11:28:14 [Session 1 with 2502477299 at seattle.voip.ms] Got provisional response 183: Session Progress
2013-10-20 11:28:14 [Session 1 with 2502477299 at seattle.voip.ms] Session will start
2013-10-20 11:28:14 [Session 1 with 2502477299 at seattle.voip.ms] Audio stream established to 50.23.160.50:14240 using G.711u 8kHz codec
2013-10-20 11:28:25 [Session 1 with 2502477299 at seattle.voip.ms] Session cancelled by local
2013-10-20 11:28:25 [Session 1 with 2502477299 at seattle.voip.ms] Audio stream ended
2013-10-20 11:28:29 My availability changed to available
Thanks,
Rob Hellenius,
604.710.0370 Gabriola
250.247.7299
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On 2013-10-20, at 10:15 AM, Adrian Georgescu <ag at ag-projects.com> wrote:
> Can you define "does not work". What exactly does not work as you did not make any attempt to make any call?
>
> Adrian
>
> On Oct 20, 2013, at 7:10 PM, ROB HELLENIUS wrote:
>
>> Here is the Blink Lite log which works.
>>
>>
>> 2013-10-20 10:05:42 Starting Blink Lite build 11722 from October 6th, 2013
>> 2013-10-20 10:05:42 Loading SIP SIMPLE Client SDK 1.0.0
>> 2013-10-20 10:05:42 Starting core version 166
>> 2013-10-20 10:05:42 SIP User Agent: Blink Lite 3.1.0 (MacOSX)
>> 2013-10-20 10:05:42 Audio engine sampling rate 32KHz covering 0-16KHz spectrum
>> 2013-10-20 10:05:42 Acoustic Echo Canceller is enabled
>> 2013-10-20 10:05:42 Starting Main User Interface
>> 2013-10-20 10:05:43 Account bonjour at local activated
>> 2013-10-20 10:05:43 Application is ready
>> 2013-10-20 10:05:45 Core started
>> 2013-10-20 10:05:45 SIP device ID: urn:uuid:4bd0b5e9-7ad1-47b2-85d3-1404d8970e0e
>> 2013-10-20 10:05:45 Enabled audio codecs: OPUS, Speex, G.722, G.711u, G.711a
>> 2013-10-20 10:05:45 My device has started and is active
>> 2013-10-20 10:05:45 My availability changed to available
>>
>>
>>
>> Here is the Blink Pro log that does not work.
>>
>>
>> 2013-10-20 10:08:31 Starting Blink build 11719 from October 6th, 2013
>> 2013-10-20 10:08:31 Loading SIP SIMPLE Client SDK 1.0.0
>> 2013-10-20 10:08:31 Starting core version 166
>> 2013-10-20 10:08:31 SIP User Agent: Blink Pro 3.3.0 (MacOSX)
>> 2013-10-20 10:08:31 Audio engine sampling rate 32KHz covering 0-16KHz spectrum
>> 2013-10-20 10:08:31 Acoustic Echo Canceller is enabled
>> 2013-10-20 10:08:32 Starting Main User Interface
>> 2013-10-20 10:08:32 Account bonjour at local activated
>> 2013-10-20 10:08:32 Account 140024 at seattle.voip.ms activated
>> 2013-10-20 10:08:32 Account robhellenius at sip2sip.info activated
>> 2013-10-20 10:08:32 My device has started and is active
>> 2013-10-20 10:08:33 My availability changed to available
>> 2013-10-20 10:08:33 Core started
>> 2013-10-20 10:08:33 SIP device ID: urn:uuid:87425049-93bc-4cf7-b4f3-46f1471da813
>> 2013-10-20 10:08:33 Enabled audio codecs: G.711a, G.711u, G.722, OPUS
>> 2013-10-20 10:08:33 Application is ready
>> 2013-10-20 10:08:34 Error: Error checking table sessions: 'NoneType' object has no attribute 'version'
>> 2013-10-20 10:08:34 iCloud is synchronized
>> 2013-10-20 10:08:41 My device is now active
>>
>>
>>
>> Thanks,
>>
>> --
>>
>>
>> Rob Hellenius,
>> 604.710.0370 Gabriola
>> 250.247.7299
>>
>>
>> Subscribe to our mailing list
>>
>>
>>
>>
>> On 2013-10-19, at 11:17 PM, Adrian Georgescu <ag at ag-projects.com> wrote:
>>
>>> Can you paste some logs?
>>>
>>> Adrian
>>>
>>> On Oct 17, 2013, at 1:44 AM, Rob @ Left Hand wrote:
>>>
>>>> Hi,
>>>>
>>>> I recently upgraded to Blink Pro but I have found that voip.ms works on Blink Lite but will not work with same info on Blink Pro.
>>>>
>>>> Other sip accounts work fine but I need my voip.ms.
>>>>
>>>> Help?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Rob Hellenius,
>>>> 604.710.0370 Burnaby, BC
>>>> 888.963.5462
>>>>
>>>>
>>>> Subscribe to our mailing list
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
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>>>
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>>
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>
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