<!-- wmLetter_head_start -->
<table align="center" style="empty-cells: show;" bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td style="vertical-align: top;"><div style="padding: 5px; overflow-x: auto;"><!-- wmLetter_head_end --><html><body><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div><br></div><div></div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">Hello,</div><div><br></div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">I really need your help.</div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">I set up 2 non-Cisco SIP IP phones at a customer's office and I'm having a hard time configuring them.</div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">The customer has a Cisco 3800 series router with Call Manager. However the Call Manager doesn't have GUI version, only command line interface.</div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">I cannot get the SIP IP phones to sip-register with the Cisco router.</div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0"> <span style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);display:inline !important;float:none;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;display:inline !important;float:none;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">The IP phones are able to call other phones but they can never receive calls. They can call because of a </span>"Dial without register" option that I checked on the phones.</div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">In the phones, I set Account name to 3032, password to 3032 and domain name to<a target="_blank" href="http://bsicguinee.com/" mce_href="http://bsicguinee.com/" style="color:rgb(0, 0, 255);margin-top:0;text-decoration:underline" mce_style="color:#0000ff;margin-top:0;text-decoration:underline">bsicguinee.com</a> .</div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">In Cisco router I have done:</div><div><br></div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">sip-ua</div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">credential username 3032 password 3032 realm <a target="_blank" href="http://bsicguinee.com/" mce_href="http://bsicguinee.com/" style="color:rgb(0, 0, 255);margin-top:0;text-decoration:underline" mce_style="color:#0000ff;margin-top:0;text-decoration:underline">bsicguinee.com</a></div><div style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0" mce_style="-webkit-text-size-adjust:auto;-webkit-text-stroke-width:0;background-color:#ffffff;color:#000000;font-family:Verdana;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;margin-top:0;orphans:2;text-align:left;text-indent:0;text-transform:none;white-space:normal;widows:2;word-spacing:0">no remote-party-id</div><div><br></div><div>I didn't use the "authentication username ... password ... realm ..." command because t<span style="font-size: 10pt;">he other Cisco phones on the network don't authenticate. To configure them on the Call Manager, we only enter a command with number and mac address.</span></div><div><span style="font-size: 10pt;"><br></span></div><div><span style="font-family: Verdana;">What commands do I have to do to make my non-Cisco phones register in the Call Manager (CLI) and receive calls from the Cisco phones? </span></div><div><span style="font-family: Verdana;"></span><br></div><div></div><div><br></div><div><br></div><div><br></div><div>Thanks,</div><div><br></div><div><br></div><div><br></div><div>Abdoulaye Diallo<br>Directeur Général<br>Intelligence Technologies</div><div><a href="http://www.intelligence-tech.net" mce_href="http://www.intelligence-tech.net">www.intelligence-tech.net</a></div><div>Tel: +224 62 90 00 00 / 64 38 77 26<br>Immeuble Neptune sis à Almamya C/Kaloum<br>BP 3114 Conakry, Rép. de Guinée</div></span></body></html><!-- wmLetter_tail_start --></div></td></tr><tr><td style="text-align: left; background-repeat: no-repeat;" align="left" height="130" colspan="1"><img src="cid:bottom@2e423070bdeebbefe18f2a59480baf98"></td></tr></table><!-- wmLetter_tail_end -->