[SIP Beyond VoIP] Unable to start sylkserver error: No module named video

[ag at ag-projects.com]

You must upgrade python-sipsimple package.

Adrian

On 22 Apr 2015, at 10:15, Kripa Shanker Ram Tripathi <kripa.tripathi at aricent.com> wrote:

> Hi All,
>  
> I need some assistance in installing sylkserver.
>  
> Actually we install the sylkserver with apt-get and also source code on our Ubuntu 12.04 machine but when we start the service we observed below error and unable to proceed further.
>  
> Apr 21 13:02:18 gitserver sylk-server[24627]: Starting SylkServer 2.9.0, config=/etc/sylkserver/config.ini
> Apr 21 13:02:18 gitserver sylk-server[24627]: Using SIP SIMPLE SDK version 1.4.2
> Apr 21 13:02:19 gitserver sylk-server[24627]: using set_wakeup_fd
> Apr 21 13:02:19 gitserver sylk-server[24627]: fatal error: failed to create SylkServer: No module named video
> Apr 21 13:02:19 gitserver sylk-server[24627]: Traceback (most recent call last):
> 
> Apr 21 13:02:19 gitserver sylk-server[24627]: File "/usr/bin/sylk-server", line 70, in main
> Apr 21 13:02:19 gitserver sylk-server[24627]: from sylk.server import SylkServer
> Apr 21 13:02:19 gitserver sylk-server[24627]: File "/usr/local/lib/python2.7/dist-packages/sylk/server.py", line 24, in <module>
> Apr 21 13:02:19 gitserver sylk-server[24627]: from sipsimple.video import VideoDevice
> Apr 21 13:02:19 gitserver sylk-server[24627]: ImportError: No module named video
> 
>  
> Thanks in advance.
>  
>  
> Regards,
>  
> Kripa Shanker Ram Tripathi
>  
> kripa.tripathi at aricent.com | O: +91.124.409.5888 x 7511 | M: +91.999.948.7514
> <image001.jpg>
>  
>  
> "DISCLAIMER: This message is proprietary to Aricent and is intended solely for the use of the individual to whom it is addressed. It may contain privileged or confidential information and should not be circulated or used for any purpose other than for what it is intended. If you have received this message in error, please notify the originator immediately. If you are not the intended recipient, you are notified that you are strictly prohibited from using, copying, altering, or disclosing the contents of this message. Aricent accepts no responsibility for loss or damage arising from the use of the information transmitted by this email including damage from virus." _______________________________________________
> SIPBeyondVoIP mailing list
> SIPBeyondVoIP at lists.ag-projects.com
> http://lists.ag-projects.com/mailman/listinfo/sipbeyondvoip

--
Adrian



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ag-projects.com/pipermail/sipbeyondvoip/attachments/20150422/f3f92873/attachment.html>