[SIP Beyond VoIP] Access to phone numbers

Doug Hardie bc979 at lafn.org
Fri May 20 22:45:12 CEST 2011


The client plans to use Blink Pro so how would he set that up?  can it also provide the number that was called as they have multiple lines and most of the designation is based on the called number.


On 20 May 2011, at 13:35, Adrian Georgescu wrote:

> This feature is available in the Pro version. Blink Pro can open a web url when an incoming call arrives, the caller address is passed to the url and your web app can do the rest.
> 
> Adrian
> 
> On May 20, 2011, at 10:31 PM, Doug Hardie wrote:
> 
>> 
>> On 20 May 2011, at 02:07, Saúl Ibarra Corretgé wrote:
>> 
>>> 
>>> On May 20, 2011, at 11:03 AM, Iñaki Baz Castillo wrote:
>>> 
>>>> 2011/5/20 Doug Hardie <bc979 at lafn.org>:
>>>>> I am building a web application for a client who is going to use Blink for VoIP.  However, the user need to be able to press a button on the web page and have it pull down the phone number that the current call was called from and the number that was called.  Can this be done?
>>>> 
>>>> This is the typical Click2Call scenario in which a user is logged in a
>>>> web, presses a telephony number (a link), the web server "originates"
>>>> a call (by means o any custom protocol, i.e: Asterisk AMI Originate)
>>>> and the SIP server generates a calls with destination the phone
>>>> (Blink) of the user.  When the phone answers the call, the SIP server
>>>> generates a second call to the destination clicked in the web and
>>>> brigdes both calls.
>>>> 
>>> 
>>> What I understood is that he wants to be able to query the information from a browser, not originate calls, but that could also be his case.
>>> 
>>>> Of course this mechanism is ugly as the user receives an incoming call
>>>> in his phone (Blink). REFER out-of-dialog could be used for achieving
>>>> this, but nobody implements REFER out-ofdialog.
>>>> 
>>> 
>>> SIPSIMPLE SDK does implement out-of-dialog REFER, but Blink does not use it, so many things could go wrong because of forking...
>> 
>> Basically the user is answering phone calls and providing information that is dependent on the phone numbers involved.  Today, when the user receives a call they have to enter the calling number and the called number into a web form.  That then provides the information they provide back to the caller.  Because that is a very error prone process we want to be able to have the user push a browser button and it retrieve those numbers from blink and then provide the information to the user.  There is no need for outbound calling.
> 
> 



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