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<p class="MsoNormal"><span lang="NL">Dear Sir/Madam,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="NL"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I have recently installed Blink on my PC. The installation went fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">But whenever I try to boot up Blink, nothing happens. I have already checked the following:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Security issues that might prevent the softphone from booting.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">File integrity.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I don’t see what I am missing, could you be of assistance for me?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">OS: Windows 10 Pro, build 19045.2364<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Blink version: 3.2.0<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<span style="font-size:10.5pt;font-family:Inter;color:black;letter-spacing:.75pt;mso-fareast-language:#2000">Met vriendelijke groet, With best regards,<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:15.0pt;font-family:Inter;color:#1BA9B5;letter-spacing:.75pt;mso-fareast-language:#2000">Rick Roijmans<o:p></o:p></span></b></p>
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<span style="font-size:10.0pt;font-family:Inter;color:#1BA9B5;letter-spacing:.75pt;mso-fareast-language:#2000">Service Desk Engineer | Dstny NL<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Inter;color:#282828;mso-fareast-language:#2000"><img width="11" height="9" style="width:.1166in;height:.0916in" id="_x0000_i1031" src="https://www.dstny.com/app/uploads/2022/02/dstny-mail_.png" alt="Email"></span><span style="font-size:10.0pt;font-family:Inter;color:#282828;mso-fareast-language:#2000"> 
  <a href="mailto:rick.roijmans@dstny.nl"><span style="color:#0563C1">rick.roijmans@dstny.nl</span></a></span><span style="mso-fareast-language:#2000">
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:7.5pt"><a href="https://www.dstny.nl" target="_blank"><span style="font-size:10.0pt;font-family:Inter;color:#0563C1;letter-spacing:.4pt;mso-fareast-language:#2000;text-decoration:none"><img border="0" width="120" height="44" style="width:1.25in;height:.4583in" id="_x0000_i1030" src="https://www.dstny.com/app/uploads/2022/02/dstny-logo.png" alt="Dstny"></span></a><span style="font-size:10.0pt;font-family:Inter;color:#1BA9B5;letter-spacing:.4pt;mso-fareast-language:#2000"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:7.5pt"><span style="font-size:10.0pt;font-family:Inter;color:#1BA9B5;letter-spacing:.4pt;mso-fareast-language:#2000">Destiny B.V.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Inter;color:#757575;letter-spacing:.4pt;mso-fareast-language:#2000"><img border="0" width="8" height="10" style="width:.0833in;height:.1083in" id="_x0000_i1029" src="https://www.dstny.com/app/uploads/2022/02/dstny-location.jpg" alt="Office"></span><span style="font-size:10.0pt;font-family:Inter;color:#757575;letter-spacing:.4pt;mso-fareast-language:#2000"> 
  Sluitappel 49-51, 5491 TS SINT-OEDENRODE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Inter;color:#757575;letter-spacing:.4pt;mso-fareast-language:#2000"><img border="0" width="8" height="10" style="width:.0833in;height:.1083in" id="_x0000_i1028" src="https://www.dstny.com/app/uploads/2022/02/dstny-location.jpg" alt="Office"></span><span style="font-size:10.0pt;font-family:Inter;color:#757575;letter-spacing:.4pt;mso-fareast-language:#2000"> 
  Scheiweg 26, 5421 XL GEMERT<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:7.5pt"><span style="font-size:10.0pt;font-family:Inter;color:#1BA9B5;letter-spacing:.4pt;mso-fareast-language:#2000">Destiny White Label Services B.V.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Inter;color:#757575;letter-spacing:.4pt;mso-fareast-language:#2000"><img border="0" width="8" height="10" style="width:.0833in;height:.1083in" id="_x0000_i1027" src="https://www.dstny.com/app/uploads/2022/02/dstny-location.jpg" alt="Office"></span><span style="font-size:10.0pt;font-family:Inter;color:#757575;letter-spacing:.4pt;mso-fareast-language:#2000"> 
  Smedestraat 2, 6411 CR HEERLEN<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:3.75pt"><span style="font-size:10.0pt;font-family:Inter;color:#1BA9B5;letter-spacing:.4pt;mso-fareast-language:#2000">Algemeen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Inter;color:#757575;mso-fareast-language:#2000">Sales +31 88 204 22 00  |  </span><span style="mso-fareast-language:#2000">
</span><span style="font-size:10.0pt;font-family:Inter;color:#757575;mso-fareast-language:#2000">Finance +31 88 204 22 01   |  </span><span style="mso-fareast-language:#2000">
<a href="https://www.dstny.nl">
<span style="font-size:10.0pt;font-family:Inter;color:#757575">www.dstny.nl</span></a>
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://www.linkedin.com/company/18230712" target="_blank"><span style="color:#0563C1;mso-fareast-language:#2000;text-decoration:none"><img border="0" width="184" height="22" style="width:1.9166in;height:.2333in" id="_x0000_i1026" src="https://www.dstny.com/app/uploads/2022/02/dstny-linkedin.png" alt="linkedin"></span></a><span style="mso-fareast-language:#2000"> 
</span><a href="https://www.youtube.com/channel/UCB4ac_5riQBHSi0p3U2Tj8g" target="_blank"><span style="color:#0563C1;mso-fareast-language:#2000;text-decoration:none"><img border="0" width="184" height="22" style="width:1.9166in;height:.2333in" id="_x0000_i1025" src="https://www.dstny.com/app/uploads/2022/02/dstny-youtube.png" alt="youtube"></span></a><span style="mso-fareast-language:#2000"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.5pt;font-family:Inter;color:#757575;letter-spacing:.4pt;mso-fareast-language:#2000">This electronic transmission (and any attached document) is intended exclusively for the person or entity
 to whom it is addressed and may contain confidential and/or privileged material. Any disclosure, copying, distribution or other action based upon the information by persons or entities other than the intended recipient is prohibited. If you receive this message
 in error, please contact the sender and delete the material from any and all computers. Dstny does not warrant a proper and complete transmission of this information, nor does it accept liability for any delays.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-fareast-language:#2000"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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                                <p style="margin:6px 0px 10px 0px; font-family:'Inter', sans-serif;font-weight: 400; letter-spacing: 1px;; font-size: 14px;padding: 0px 0px 3px 0px; color:#000000; text-align:left; line-height:50px;">
                                Met vriendelijke groet, With best regards,</p>
                                </td>
                    </tr>
                    <tr>
                        <td valign="top" style=" width: 100%; text-align:left;"><p style="color:#1ba9b5; margin:0px; font-family:'Inter', sans-serif; font-weight: 700; font-size: 20px; letter-spacing:1px; width:100%; line-height:12       px;">Rick Roijmans</p>
                        <p style="margin:6px 0px 10px 0px; font-family:'Inter', sans-serif;font-weight: 400; letter-spacing: 1px; font-size: 13px;padding: 0px 0px 3px 0px; color:#1ba9b5; text-align:left; line-height:16.68px;">Service Desk Engineer | Dstny NL</p>
                        </td>
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                                <td style="padding-top: 0px; margin:0px; text-align:left;" valign="top">
                                        <p style="margin:0px 0px 0px 0px; padding-bottom: 10px; width:100%;"><span style="font-family:'Inter', sans-serif;font-weight: 400; font-size: 13px; color:#282828;">
                                        <img src="https://www.dstny.com/app/uploads/2022/02/dstny-mail_.png" alt="Email" id="0.xfwba84zgs" border="0">   rick.roijmans@dstny.nl</span>  
                                        </p>
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                                <td style="padding-top: 10px; margin:0px; text-align:left;" valign="top">
                                        <p style="font-family:'Inter', sans-serif;;font-size: 13px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#1ba9b5; margin-bottom: 10px;"><a href="https://www.dstny.nl" target="_blank"><img width="120" src="https://www.dstny.com/app/uploads/2022/02/dstny-logo.png" alt="Dstny" id="0.nycwm8f56th" border="0"></a></p>
                                        <p style="font-family:'Inter', sans-serif;;font-size: 13px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#1ba9b5; margin-bottom:  10px;">Destiny B.V.</p>
                                        <p style="font-family:'Inter', sans-serif;;font-size: 13px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#757575;"><img src="https://www.dstny.com/app/uploads/2022/02/dstny-location.jpg" alt="Office" id="0.wghixpm3wid" border="0">   Sluitappel 49-51, 5491 TS  SINT-OEDENRODE</p>
                                        <p style="font-family:'Inter', sans-serif;;font-size: 13px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#757575;"><img src="https://www.dstny.com/app/uploads/2022/02/dstny-location.jpg" alt="Office" id="0.wghixpm3wid" border="0">   Scheiweg 26, 5421 XL  GEMERT</p>
                                </td>
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                                <td style="padding-top: 10px; margin:0px; text-align:left;" valign="top">
                                        <p style="font-family:'Inter', sans-serif;padding-top: 20px;font-size: 13px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#1ba9b5; margin-bottom:  10px;">Destiny White Label Services B.V.</p>
                                        <p style="font-family:'Inter', sans-serif;;font-size: 13px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#757575;"><img src="https://www.dstny.com/app/uploads/2022/02/dstny-location.jpg" alt="Office" id="0.wghixpm3wid" border="0">   Smedestraat 2, 6411 CR HEERLEN</p>
                                </td>
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                                <td style="padding-top: 10px; margin:0px; text-align:left;" valign="top">
                                        <p style="font-family:'Inter', sans-serif;;font-size: 13px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#1ba9b5; margin-bottom: 5px;">Algemeen</p>
                                        <p style="margin:0px 0px 0px 0px; padding-bottom: 20px; width:100%;"><span style="font-family:'Inter', sans-serif;font-weight: 400; font-size: 13px; color:#757575;">
                                        Sales +31 88 204 22 00  |  </span>
                                        <span style="font-family:'Inter', sans-serif;font-weight: 400; font-size: 13px; color:#757575;">Finance +31 88 204 22 01   |  </span>
                                        <a href="https://www.dstny.nl" style="font-family:'Inter', sans-serif;font-weight: 400; font-size: 13px; color:#757575;">www.dstny.nl</a>
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                                       <img src="https://static.bizbooster.eu/img/OPENIP/Voeux_2022.png" alt="Happy new year" style="display:block;border:none;width: 100%;">
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                        <td style="width:100%; padding-top:10   px; margin:0px; text-align:center;"><span style="margin:0px; padding:0px;"> <a href="https://www.linkedin.com/company/18230712" target="_blank"><img src="https://www.dstny.com/app/uploads/2022/02/dstny-linkedin.png" alt="linkedin" id="0.bl3tbihwdlu" border="0"></a>  <a href="https://www.youtube.com/channel/UCB4ac_5riQBHSi0p3U2Tj8g" target="_blank"><img src="https://www.dstny.com/app/uploads/2022/02/dstny-youtube.png" alt="youtube" id="0.fmu331g2ngn" border="0"></a> </span></td>
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                                        <p style="font-family:'Inter', sans-serif;;font-size: 10px;margin:0px; padding:0px; letter-spacing: 0.5px; color:#757575;">This electronic transmission (and any attached document) is intended exclusively for the person or entity to whom it is addressed and may contain confidential and/or privileged material. Any disclosure, copying, distribution or other action based upon the information by persons or entities other than the intended recipient is prohibited. If you receive this message in error, please contact the sender and delete the material from any and all computers. Dstny does not warrant a proper and complete transmission of this information, nor does it accept liability for any delays.</p>
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