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Hello,</div>
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I have a client that uses Blink on their Mac computers. They are working remotely and one user is having the error
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<font size="2"><span style="font-size:11pt"></span></font>'DNS Lookup Failed' appear next to her extension addresses when she tires to make a call.
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Under preferences for Blink there is the message: Registration failed: DNS lookup failed: Timeout in lookup for SIP URI sip: (DNS name of sip server)</div>
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They are using Tunnel Blick VPN to connect to their network. <br>
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This is only effecting one user, all other users can connect to the VPN and have no problem connecting to the sip server.</div>
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I added the sip server and local ip address to the host file on her Mac, and I routed all ipv4 traffic through the VPN.</div>
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thanks for your help.<br>
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<span style="">Thanks,</span></p>
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<span style=""> </span></p>
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<span style=""><img class="EmojiInsert" style="max-width:100%" data-outlook-trace="F:1|T:1" src="cid:c6b3d145-481a-484d-8b4a-6badeb7e0716"><br>
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<b><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:green">Charles Hankins –
</span></b><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:#1F497D">Sr. Systems Engineer</span><b><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:green"></span></b></p>
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<span style="font-size:10.0pt; font-family:"Tahoma",sans-serif">425-697-9708 x103 – Office</span><span style=""></span></p>
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<u><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:blue"><a href="mailto:chankins@TeamLogicIT.com"><span style="color:#0563C1">chankins@TeamLogicIT.com</span></a></span></u><u><span style="color:#0563C1"></span></u></p>
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<span style=""><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.teamlogicit.com_LynnwoodWA&d=DwMFAg&c=7Ty_eYDFFiXRND1RAQISSeNS1QfFRLmVvZ7qrV4n-wg&r=Lo4TYkwTyFRKxt_AhbYdpw&m=t20OVebl4N26rrwr_WCv28YDaEMhO6b62ZM9hTAcT2w&s=vdnzRmhWpun5tMSoaFR9FPxI3th0wAor_N7y_llpsI8&e="><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif; color:blue">www.TeamLogicIT.com/LynnwoodWA</span></a></span><span style="font-size:10.0pt; font-family:"Tahoma",sans-serif">
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<i><span style="">We build our business on referrals. If you know of someone who has technology concerns, please let them know about us. We’d like to help.</span></i></p>
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