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<p class="MsoNormal">Hello Blink, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I need to uninstall and then reinstall Blink to a local drive as I have having to wait about 2 mins for the app to open.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When I try to uninstall it I get an error, please see attached.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">How can I fix this? <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kind regards, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">James. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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 Shaw<span style="color:#444444"> |</span><span style="color:#212121"> </span><span style="color:black">HomeShield Direct Ltd                              
</span></span></b><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444;mso-fareast-language:EN-GB">Compliance Agent</span></i><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#212121;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB">HomeShield Direct Ltd<o:p></o:p></span></b></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB">Heversham House, 20-22 Boundary Road, Hove, BN3 4EF<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB">0800 023 6178
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB">| </span><span style="mso-fareast-language:EN-GB"><a href="http://www.homeshielddirect.co.uk/"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#0563C1">www.homeshielddirect.co.uk</span></a></span><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB"> </span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB">|
<a href="mailto:james.shaw@homeshielddirect.co.uk"><span style="color:#0563C1">james.shaw@homeshielddirect.co.uk</span></a></span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#666666;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN" style="font-size:7.0pt;color:#333333;mso-fareast-language:EN-GB">Disclaimer: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity
 to whom they are addressed. If you have received this email </span><span lang="EN" style="font-size:7.0pt;color:#333333;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN" style="font-size:7.0pt;color:#333333;mso-fareast-language:EN-GB">in error please notify the system manager. This message contains confidential information and is intended only for the individual
 named. If you are not the named addressee you should not <o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN" style="font-size:7.0pt;color:#333333;mso-fareast-language:EN-GB">disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by
 mistake and delete this e-mail from your system. If you are not <o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN" style="font-size:7.0pt;color:#333333;mso-fareast-language:EN-GB">the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents
 of this information is strictly prohibited.</span><span style="font-size:7.0pt;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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