<html><head></head><body><p class="gmail_quote" style="color:#000;">Show how you hit the crash. Elaborate on your environment. If the problem can not be reproduced by the developers - you have not described the problem and how you hit it well enough, or you are using the software in a way the authors have not conceived of, or you have some 3rd party item that causes issues.</p><p class="gmail_quote" style="color:#000;">http://catb.org/~esr/faqs/smart-questions.html - read it, then read it again. If you still find the concepts too much, read it a third time.</p><p class="gmail_quote" style="color:#000;">As a soft phone seems too be too much for you to handle, I suggested a hard phone as it would solve your problem. If you actually have what it takes - putting some thought in how you use the software and actually describing the steps you take to trigger the problem would be useful.</p><p class="gmail_quote" style="color:#000;"><br></p><p class="gmail_quote" style="color:#000;">You're welcome.</p><p class="gmail_quote" style="color:#000;">On 24 maj 2016 at 16:03:29, Alexander Offner (<a href="mailto:alex@kopiright.com">alex@kopiright.com</a>) wrote:</p> <blockquote type="cite" class="gmail_quote"><span><div bgcolor="#FFFFFF" text="#000000"><div></div><div>
<title></title>
well at least one of the reporters (me) offered his help to find
the cause of the problem in his email from 14/04/16 14:22 to this
mailing list. He got ignored...</div><div>
And this particular problem has been reported by 10 to 15 people
now, i saw no single reply asking any user to test anything.<br>
<br>
@Anders: I asked for a softphone, you tell me which hardphone you
use. Maybe your users are complaining for a reason.<br>
<span></span><br>
@Arian: if you want us to help/test, you have to tell us what to
do.<br>
<blockquote style="border: 0px none;" cite="mid:etPan.57444b1a.3821c739.10a4e@me.com" type="cite">
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr">
<div style="width:100%;border-top:1px solid #EDEEF0;padding-top:5px">
<div style="display:inline-block;white-space:nowrap;vertical-align:middle;width:49%;">
<a moz-do-not-send="true" href="mailto:anders.rk@me.com" style="color:#737F92 !important;padding-right:6px;font-weight:bold;text-decoration:none !important;">
Anders Rayner-Karlsson</a></div>
<div style="display:inline-block;white-space:nowrap;vertical-align:middle;width:48%;text-align: right;">
<font color="#9FA2A5"><span style="padding-left:6px">24 May 2016 at
14:36</span></font></div>
</div>
</div>
<div style="color:#888888;margin-left:24px;margin-right:24px;" class="__pbConvBody"><br>
<p style="margin: 0.0px 0.0px 0.0px 0.0px"><font style="font: 14.0px Hack" face="Hack" size="4">That's exactly my
point.</font></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 14.0px Hack; min-height: 19.0px">
<br></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px"><font style="font: 14.0px Hack" face="Hack" size="4">I work in support, I see
whines like Alexander's all day long. Some problems are not
trivial, some problems does not occur outside very specific
environments, some problems actually require the reporter to *help*
instead of just complain.</font></p>
<br>
<div style="color:gray" class="airmail_ext_on">-----Original
Message-----<br>
From: <span style="color:black">Adrian Georgescu</span>
<a moz-do-not-send="true" href="mailto:ag@ag-projects.com"><ag@ag-projects.com></a><br>
Reply: <span style="color:black">Blink Support Forum</span>
<a moz-do-not-send="true" href="mailto:blink@lists.ag-projects.com"><blink@lists.ag-projects.com></a><br>
Date: <span style="color:black">24 May 2016 at
12:35:43</span><br>
To: <span style="color:black">Blink Support Forum</span>
<a moz-do-not-send="true" href="mailto:blink@lists.ag-projects.com"><blink@lists.ag-projects.com></a><br>
Subject: <span style="color:black">Re: [Blink] Blink Crashes
in new 4.4.6</span></div>
<br>
> This particular problem is tehnically ‘untrackable’ using the
crash report. If we could<br>
> track it, we would had fixed it by now as we did with the
other problems we had in the last<br>
> 7 years.<br>
><br>
> Arian<br>
><br>
><br>
> > On 24 May 2016, at 14:30, Anders Rayner-Karlsson
wrote:<br>
> ><br>
> ><br>
> > Oh look, another self-entitled brat who can whine but
can't file decent bugreports<br>
> and has no staying-power to actually help track the problem
down.<br>
> ><br>
> > Buy a Polycom. Got one standing on my desk, works, pain
in the arse to upgrade the firmware<br>
> but it'll do what you want.<br>
> ><br>
> > -----Original Message-----<br>
> > From: Alexander Offner <br>
> > Reply: Blink Support Forum <blink lists.ag-projects.com=""><br>
> > Date: 24 May 2016 at 12:27:25<br>
> > To: Blink Support Forum <blink lists.ag-projects.com=""><br>
> > Subject: [Blink] Blink Crashes in new 4.4.6<br>
> ><br>
> > > Oh look, a new blink pro version in the
appstore.<br>
> > > Oh look: "Fixed some multi-threading issues that may
lead to crashes."<br>
> > > Oh look, three crashes in less than a hour.<br>
> > ><br>
> > > Maybe we should start accepting this bug will never
be fixed. (Please<br>
> > > prove me wrong)<br>
> > ><br>
> > > Anyone on the list can recommend a good alternative
sip client for mac,<br>
> > > something which can do attended transfer and does
not crash all day long?<br>
> > >
_______________________________________________<br>
> > > Blink mailing list<br>
> > > Blink@lists.ag-projects.com<br>
> > >
http://lists.ag-projects.com/mailman/listinfo/blink<br>
> > ><br>
> > _______________________________________________<br>
> > Blink mailing list<br>
> > Blink@lists.ag-projects.com<br>
> > http://lists.ag-projects.com/mailman/listinfo/blink<br>
><br>
> _______________________________________________<br>
> Blink mailing list<br>
> Blink@lists.ag-projects.com<br>
> http://lists.ag-projects.com/mailman/listinfo/blink<br>
><br></blink></blink>
<div><blink lists.ag-projects.com="">_______________________________________________<br>
Blink mailing list<br>
Blink@lists.ag-projects.com<br>
http://lists.ag-projects.com/mailman/listinfo/blink<br></blink></div>
</div>
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr">
<div style="width:100%;border-top:1px solid #EDEEF0;padding-top:5px">
<div style="display:inline-block;white-space:nowrap;vertical-align:middle;width:49%;">
<a moz-do-not-send="true" href="mailto:ag@ag-projects.com" style="color:#737F92 !important;padding-right:6px;font-weight:bold;text-decoration:none !important;">
Adrian Georgescu</a></div>
<div style="display:inline-block;white-space:nowrap;vertical-align:middle;width:48%;text-align: right;">
<font color="#9FA2A5"><span style="padding-left:6px">24 May 2016 at
14:35</span></font></div>
</div>
</div>
<div style="color:#888888;margin-left:24px;margin-right:24px;" class="__pbConvBody">
This particular problem is tehnically
‘untrackable’ using the crash report. If we could track it, we
would had fixed it by now as we did with the other problems we had
in the last 7 years.
<div class=""><br class=""></div>
<div class="">Arian</div>
<div class=""><br class=""></div>
<div class=""><br class="">
<br class=""></div>
<div>_______________________________________________<br>
Blink mailing list<br>
<a class="moz-txt-link-abbreviated" href="mailto:Blink@lists.ag-projects.com">Blink@lists.ag-projects.com</a><br>
<a class="moz-txt-link-freetext" href="http://lists.ag-projects.com/mailman/listinfo/blink">http://lists.ag-projects.com/mailman/listinfo/blink</a><br>
</div>
</div>
</blockquote>
<br>
_______________________________________________
<br>Blink mailing list
<br>Blink@lists.ag-projects.com
<br>http://lists.ag-projects.com/mailman/listinfo/blink
<br></div></div></span></blockquote> <br>
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