<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Il giorno Mar 24, 2015, alle ore 1:40 PM, Adrian Georgescu <<a href="mailto:ag@ag-projects.com" class="">ag@ag-projects.com</a>> ha scritto:<br class=""><div><blockquote type="cite" class=""><br class="Apple-interchange-newline"><div class=""><div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><blockquote type="cite" class=""><div class=""><br class="Apple-interchange-newline">On 24 Mar 2015, at 14:23, Ben Klang <<a href="mailto:bklang@mojolingo.com" class="">bklang@mojolingo.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div apple-content-edited="true" class=""><div class="" style="orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; orphans: 2; text-indent: 0px; widows: 2; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div class=""><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">Hi Saul,</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">Unfortunately, that did not help, probably because that particular directory doesn’t seem to exist on my system.</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">I did find an “xcap” directory here:</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div><div class="" style="orphans: auto; widows: auto;">/Users/bklang/Library/Containers/com.agprojects.Blink/Data/Library/Application Support/Blink Pro/xcap</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div></div></div></span></div></span></div></span></div></span></div></div></div></div></blockquote><div class=""><br class=""></div><div class="">What files and folders do you have there? There are split per account. Look deeper one level down.</div><div class=""><br class=""></div><div class="">Adrian</div><div class=""><br class=""></div></div></div></blockquote><div><br class=""></div><div>Ah, right you are, I didn’t look deep enough.<div class=""><br class=""></div><div class="">I removed all those journal files and now Blink starts fine. Thanks.<br class=""><div class=""><div style="orphans: 2; text-align: -webkit-auto; widows: 2; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><span class="Apple-style-span" style="border-collapse: separate; text-align: -webkit-auto; border-spacing: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><span class="Apple-style-span" style="border-collapse: separate; text-align: -webkit-auto; border-spacing: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><div class="">-- </div><div class="">Ben Klang</div><div class="">Principal/Technology Strategist, Mojo Lingo</div><div class=""><a href="mailto:bklang@mojolingo.com" class="">bklang@mojolingo.com</a></div><div class="">+1.404.475.4841</div><div class=""><br class=""></div><div class="">Mojo Lingo -- <i class="">Voice applications that work like magic</i></div><div class=""><a href="http://mojolingo.com/" class="">http://mojolingo.com</a></div></div><div class="">Twitter: @MojoLingo</div><div class=""><br class=""></div></div></span></div></span></div></span></div></span></div></div></div></div><div><br class=""></div><br class=""><blockquote type="cite" class=""><div class=""><div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><div class=""><br class=""></div><br class=""><blockquote type="cite" class=""><div class=""><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div apple-content-edited="true" class=""><div class="" style="orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; orphans: 2; text-align: -webkit-auto; text-indent: 0px; widows: 2; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><span class="Apple-style-span" style="border-collapse: separate; orphans: 2; text-indent: 0px; widows: 2; border-spacing: 0px;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div class=""><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">…but nothing called “journal” underneath it.</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">Updated logs: <a href="https://gist.github.com/bklang/dc619e7905325db7609e" class="" style="orphans: 2; widows: 2; text-align: -webkit-auto;">https://gist.github.com/bklang/dc619e7905325db7609e</a></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">Exact error message:</div><div class="" style="orphans: auto; widows: auto;"><div class="">"There was an error during startup of core functionality:</div><div class="">No module named backports.collections"</div></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;"><br class=""></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">/BAK/</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px; orphans: auto; widows: auto;">-- </div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;">Ben Klang</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;">Principal/Technology Strategist, Mojo Lingo</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><a href="mailto:bklang@mojolingo.com" class="">bklang@mojolingo.com</a></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;">+1.404.475.4841</div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><br class=""></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;">Mojo Lingo -- <i class="">Voice applications that work like magic</i></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><a href="http://mojolingo.com/" class="">http://mojolingo.com</a></div></div><div class="" style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;">Twitter: @MojoLingo</div></div></span></div></span></div></span></div></span></div></div><br class=""><div class=""><blockquote type="cite" class=""><div class="">Il giorno Mar 20, 2015, alle ore 4:04 AM, Saúl Ibarra Corretgé <<a href="mailto:saul@ag-projects.com" class="">saul@ag-projects.com</a>> ha scritto:</div><br class="Apple-interchange-newline"><div class="">Ah, I see.<br class=""><br class="">This has been addressed for the next version, but in the meantime, you ca fix it by removing your XCAP journal.<br class=""><br class="">rm -f ~/Library/Application\ Support/Blink*/xcap/*/journal<br class=""><br class=""><br class="">On 19 Mar 2015, at 20:50, Ben Klang <<a href="mailto:bklang@mojolingo.com" class="">bklang@mojolingo.com</a>> wrote:<br class=""><br class=""><blockquote type="cite" class="">Hi Saúl,<br class=""><br class="">Logs are here:<span class="Apple-converted-space"> </span><a href="https://gist.github.com/bklang/37d616d0d3ae0206dcdd" class="">https://gist.github.com/bklang/37d616d0d3ae0206dcdd</a><br class=""><br class="">/BAK/<br class="">--<span class="Apple-converted-space"> </span><br class="">Ben Klang<br class="">Principal/Technology Strategist, Mojo Lingo<br class=""><a href="mailto:bklang@mojolingo.com" class="">bklang@mojolingo.com</a><br class="">+1.404.475.4841<br class=""><br class="">Mojo Lingo -- Voice applications that work like magic<br class=""><a href="http://mojolingo.com/" class="">http://mojolingo.com</a><br class="">Twitter: @MojoLingo<br class=""><br class=""><blockquote type="cite" class="">Il giorno Mar 13, 2015, alle ore 3:11 PM, Saúl Ibarra Corretgé <<a href="mailto:saul@ag-projects.com" class="">saul@ag-projects.com</a>> ha scritto:<br class=""><br class="">Hi Ben,<br class=""><br class="">Can you pete the output you see in syslog / Console.app ?<br class=""><br class="">On 13 Mar 2015, at 18:42, Ben Klang <<a href="mailto:bklang@mojolingo.com" class="">bklang@mojolingo.com</a>> wrote:<br class=""><br class=""><blockquote type="cite" class="">Hello all,<br class=""><br class="">Since the latest Blink update, I am now getting an error box when launching:<br class=""><br class="">"There was an error during startup of core functionality:<br class="">No module named backports.collections”<br class=""><br class="">The only option is to press “OK”, after which Blink exits.<br class=""><br class="">Any ideas?<br class=""><br class="">/BAK/<br class="">--<span class="Apple-converted-space"> </span><br class="">Ben Klang<br class="">Principal/Technology Strategist, Mojo Lingo<br class=""><a href="mailto:bklang@mojolingo.com" class="">bklang@mojolingo.com</a><br class="">+1.404.475.4841<br class=""><br class="">Mojo Lingo -- Voice applications that work like magic<br class="">http://mojolingo.com<br class="">Twitter: @MojoLingo<br class=""><br class="">_______________________________________________<br class="">Blink mailing list<br class="">Blink@lists.ag-projects.com<br class="">http://lists.ag-projects.com/mailman/listinfo/blink<br class=""></blockquote><br class="">--<br class="">Saúl Ibarra Corretgé<br class="">AG Projects<br class=""><br class=""><br class=""><br class="">_______________________________________________<br class="">Blink mailing list<br class=""><a href="mailto:Blink@lists.ag-projects.com" class="">Blink@lists.ag-projects.com</a><br class="">http://lists.ag-projects.com/mailman/listinfo/blink<br class=""></blockquote><br class="">_______________________________________________<br class="">Blink mailing list<br class=""><a href="mailto:Blink@lists.ag-projects.com" class="">Blink@lists.ag-projects.com</a><br class="">http://lists.ag-projects.com/mailman/listinfo/blink<br class=""></blockquote><br class="">--<br class="">Saúl Ibarra Corretgé<br class="">AG Projects<br class=""><br class=""><br class=""><br class="">_______________________________________________<br class="">Blink mailing list<br class=""><a href="mailto:Blink@lists.ag-projects.com" class="">Blink@lists.ag-projects.com</a><br class=""><a href="http://lists.ag-projects.com/mailman/listinfo/blink" class="">http://lists.ag-projects.com/mailman/listinfo/blink</a><br class=""></div></blockquote></div><br class=""></div>_______________________________________________<br class="">Blink mailing list<br class=""><a href="mailto:Blink@lists.ag-projects.com" class="">Blink@lists.ag-projects.com</a><br class=""><a href="http://lists.ag-projects.com/mailman/listinfo/blink" class="">http://lists.ag-projects.com/mailman/listinfo/blink</a><br class=""></div></blockquote></div><br class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">_______________________________________________</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Blink mailing list</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="mailto:Blink@lists.ag-projects.com" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Blink@lists.ag-projects.com</a><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="http://lists.ag-projects.com/mailman/listinfo/blink" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">http://lists.ag-projects.com/mailman/listinfo/blink</a></div></blockquote></div><br class=""></body></html>