<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Is likely that your provider does not support Subscribe and Publish at all so the intervals for them is irrelevant.<div><br></div><div>The problem you have is that your Register are rejected, which is used for receiving incoming calls. Try change the Register interval value, and see if you find some value that makes them happy. Try 600 or 3600 which are often used values with other providers.</div><div><br></div><div>If you can past the full SIP trace we may be able to spot some clues.</div><div><br></div><div>Adrian<br><div><br></div><div><div><div>On 27 Nov 2014, at 18:51, Dan Lemkin <<a href="mailto:zargnut@gmail.com">zargnut@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">The VOIP vendor does not provide SIP support (helpdesk).</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">Lets start with defining the intervals</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">What do the Subscribe and Publish intervals do?</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr">_______________________________________<br><font size="1">This electronic message and any attachment may contain confidential and privileged information belonging to the sender or intended recipient. This information is intended only for the use of the persons or entities named therein. If you are not the intended recipient or the agent or employee responsible to deliver this message to the intended recipient, you are hereby notified that any disclosure, copying, use, distribution, or taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately advise the sender by reply email and delete this message from your system. Thank you for your cooperation.</font></div></div></div>
<br><div class="gmail_quote">On Thu, Nov 27, 2014 at 2:52 PM, <span dir="ltr"><<a href="mailto:ag@ag-projects.com" target="_blank">ag@ag-projects.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">I would ask your service provider what values they prefer, normally this is negotiated and must work automatically if the server is properly configured. <div><br></div><div>Also the reason for 403 is not obvious, only you operator may know why.<div><br></div><div>Adrian<br><div><br></div><div><div><div><div class="h5"><div>On 27 Nov 2014, at 17:40, Dan Lemkin <<a href="mailto:zargnut@gmail.com" target="_blank">zargnut@gmail.com</a>> wrote:</div><br></div></div><blockquote type="cite"><div><div class="h5"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><div class="gmail_default">I am trying to configure for <a href="http://phonepower.com/" target="_blank">PhonePower.com</a> VOIP which has instructions for register interval only:</div><div class="gmail_default"><br></div><div class="gmail_default"><strong style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px"><u>The recommended registration interval is 4 hours.</u></strong><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px"> Customers with active SIP Credentials have a limit of 4 registrations and 2 concurrent calls. The minimum registration interval is at least 1 hour. Any duration shorter than 1 hour can result in intermittent or complete loss of service.</span><br></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px"><br></span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px">There are no recommendations for:</span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px">Subscribe Interval:</span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px">Publish Intervals:</span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px"><br></span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px">and searching on the WIKI for these settings yields no direction.</span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px"><br></span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px">I am running into the problem that Blink Pro will allow me to make a single call. Any additional calls end up hanging with an CONNECTING or FORBIDDEN message. If I restart the client, it will connect.</span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px"><br></span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px">I checked the logs and am getting these errors (below). Is this due to the SIP timer settings? Hitting the server too often?</span></div><div class="gmail_default"><span style="color:rgb(101,101,101);font-family:Tahoma,Arial;font-size:13px"><br></span></div><div class="gmail_default"></div><div style="font-family:arial,sans-serif;font-size:13px"><div dir="ltr"><div style="margin:0px;font-size:12px;font-family:Helvetica"><span style="color:rgb(255,147,0)">SENDING:</span> Packet 550, +0:35:34.770564</div><div style="margin:0px;font-size:12px;font-family:Helvetica">2014-11-27 14:31:50.557555: 10.126.</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;display:inline">###.###</div>:63166 -(SIP over TCP)-> 206.15.<span style="font-family:verdana,sans-serif;font-size:small">###.###</span>:12060<div><br></div><div style="margin:0px;font-family:'Helvetica Neue'"><b>REGISTER sip:<a href="http://sip.phonepower.com/" target="_blank">sip.phonepower.com</a></b></div><div style="width:16px;min-height:16px;display:inline-block"></div><b> SIP/2.0</b><div><br></div><div style="margin:0px;font-size:12px;font-family:Helvetica">Via: SIP/2.0/TCP 10.126.247.113:63166;rport;branch=z9hG4bKPj38KrPvtXPG-d8;alias</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Max-Forwards: 70</div><div style="margin:0px;font-size:12px;font-family:Helvetica">From: "Dan" <<a>sip:443</a><span style="font-family:verdana,sans-serif;font-size:small">######</span>@<a href="http://sip.phonepower.com/" target="_blank">sip.phonepower.com</a></div><div style="width:16px;min-height:16px;display:inline-block"></div>>;tag=qIdgaAhYGHQr9VwY.Ek7V<div><br></div><div style="margin:0px;font-size:12px;font-family:Helvetica">To: "Dan" <<a>sip:443</a><span style="font-family:verdana,sans-serif;font-size:small">######</span>@<a href="http://sip.phonepower.com/" target="_blank">sip.phonepower.com</a></div><div style="width:16px;min-height:16px;display:inline-block"></div>><div><br></div><div style="margin:0px;font-size:12px;font-family:Helvetica">Contact: <<a>sip:05124986@10.126</a>.<span style="font-family:verdana,sans-serif;font-size:small">###.###</span>:62941;transport=tcp>;+sip.instance="<urn:uuid:e407536a-5e28-4e15->"</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Call-ID: W-V3IHQd</div><div style="margin:0px;font-size:12px;font-family:Helvetica">CSeq: 2 REGISTER</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Expires: 14400</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Supported: gruu</div><div style="margin:0px;font-size:12px;font-family:Helvetica">User-Agent: Blink Pro 4.1.0 (MacOSX)</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Authorization: Digest username="443<span style="font-family:verdana,sans-serif;font-size:small">######</span>9", realm="<a href="http://sip.phonepower.com/" target="_blank">sip.phonepower.com</a></div><div style="width:16px;min-height:16px;display:inline-block"></div>", nonce="<span style="font-family:verdana,sans-serif;font-size:small">######</span>", uri="sip:<a href="http://sip.phonepower.com/" target="_blank">sip.phonepower.com</a><div style="width:16px;min-height:16px;display:inline-block"></div>", response="9ac8f9d2b2845b9e23", algorithm=MD5, cnonce="4fzL8M6HL", qop=auth, nc=00000001<div><br></div><div style="margin:0px;font-size:12px;font-family:Helvetica">Content-Length: 0</div><div style="margin:0px;font-size:12px;font-family:Helvetica;min-height:14px"><br></div><div style="margin:0px;font-size:12px;font-family:Helvetica"><span style="color:rgb(4,51,255)">RECEIVED:</span> Packet 551, +0:35:35.025540</div><div style="margin:0px;font-size:12px;font-family:Helvetica">2014-11-27 14:31:50.812531: <a href="http://206.15.130.6:12060/" target="_blank">206.15.130.6:12060</a></div><div style="width:16px;min-height:16px;display:inline-block"> </div> -(SIP over TCP)-> <a href="http://10.126.247.113:63166/" target="_blank">10.126.247.113:63166</a><div><br></div><div style="margin:0px;font-family:'Helvetica Neue';color:rgb(255,38,0)"><b>SIP/2.0 403 Forbidden</b></div><div style="margin:0px;font-size:12px;font-family:Helvetica">Via: SIP/2.0/TCP 10.126.<span style="font-family:verdana,sans-serif;font-size:small">###.###</span>:63166;received=134.192.<span style="font-family:verdana,sans-serif;font-size:small">###.###</span>;branch=z9hG4bKPj38KrE;alias;rport=16679;alias</div><div style="margin:0px;font-size:12px;font-family:Helvetica">From: "Dan" <<a>sip:443</a><span style="font-family:verdana,sans-serif;font-size:small">######</span>@<a href="http://sip.phonepower.com/" target="_blank">sip.phonepower.com</a></div><div style="width:16px;min-height:16px;display:inline-block"></div>>;tag=qIdgaAhY6N6vS6QGTh<div><br></div><div style="margin:0px;font-size:12px;font-family:Helvetica">To: "Dan" <<a>sip:443</a><span style="font-family:verdana,sans-serif;font-size:small">######</span>@<a href="http://sip.phonepower.com/" target="_blank">sip.phonepower.com</a></div><div style="width:16px;min-height:16px;display:inline-block"></div>>;tag=192.168.<span style="font-family:verdana,sans-serif;font-size:small">###.###</span>+1+3c111+8221<div><br></div><div style="margin:0px;font-size:12px;font-family:Helvetica">Call-ID: W-V3IHQdkcU-Q1w</div><div style="margin:0px;font-size:12px;font-family:Helvetica">CSeq: 2 REGISTER</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Server: DC-SIP/2.0</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Organization: Phone Power</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Content-Length: 0</div><div style="margin:0px;font-size:12px;font-family:Helvetica">Contact: <<a>sip:05124986-kjrvas5cclibf@206.15</a>.<span style="font-family:verdana,sans-serif;font-size:small">###.###</span>:5060;transport=udp;ep=10.126</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;display:inline">.</div><span style="font-family:verdana,sans-serif;font-size:small">###.###</span>;fw=134.192.191.243>;+sip.instance="<urn:uuid:e40e15-9621-984b3>";EXPIRES=14400</div></div></div>
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