<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">You need to paste all logs including the SIP trace to understand what is happening. <div><br></div><div>You may use <a href="mailto:support@ag-projects.com">support@ag-projects.com</a> if you want privacy as this messages are shared with the whole list.</div><div><br></div><div>Adrian</div><div><br><div><br><div><br><div><div>On 19 Nov 2014, at 19:00, Kevin Layer <<a href="mailto:layer@known.net">layer@known.net</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">Since upgrading, I'm getting "server error (500)" when receiving<br>calls. That is, I click on the "accept" button and the call is<br>immediately dropped and I get a (temporary) popup that has the above<br>message.<br><br>Here's the sanitized Activity log:<br><br>2014-11-19 12:52:15 Starting Blink Pro 14948<br>2014-11-19 12:52:15 Using SIP SIMPLE Client SDK 1.4.2<br>2014-11-19 12:52:16 Account <a href="mailto:232@p.foo.com">232@p.foo.com</a> activated<br>2014-11-19 12:52:16 Account bonjour@local activated<br>2014-11-19 12:52:16 Synchronization with iCloud completed<br>2014-11-19 12:52:16 Enabled audio codecs: OPUS, G.722, G.711u, G.711a<br>2014-11-19 12:52:16 Enabled video codecs: H.264<br>2014-11-19 12:52:18 Account <a href="mailto:232@p.foo.com">232@p.foo.com</a> registered contact <a href="sip:26951487@xxx.xxx.xxx.149:57388">sip:26951487@xxx.xxx.xxx.149:57388</a> at xxx.xxx.xxx.5:5060;transport=udp for 600 seconds<br>2014-11-19 12:55:50 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Invite from: "510XXXXXXX" <<a href="sip:510XXXXXXX@xxx.xxx.xxx.5">sip:510XXXXXXX@xxx.xxx.xxx.5</a>> with audio, video<br>2014-11-19 12:55:51 Using input/output audio devices: Microsoft LifeChat LX-3000/Microsoft LifeChat LX-3000<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Accepting session from <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Session with call id <a href="mailto:3e8b5d0e6cfaec040696486d1f2adfb5@xxx.xxx.xxx">3e8b5d0e6cfaec040696486d1f2adfb5@xxx.xxx.xxx</a>.5:5060 will start<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Audio stream ended<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Video stream canceled<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Session will end locally<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Session failed locally: Internal Server Error, SIP core error: Could not initialize RTP for video session: Codec internal creation error (PJMEDIA_CODEC_EFAILED) (500)<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Missed incoming session from <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5<br>2014-11-19 12:55:52 [Session 1 with <a href="mailto:510XXXXXXX@xxx.xxx.xxx">510XXXXXXX@xxx.xxx.xxx</a>.5] Local video stream at 1280x720 resolution<br><br>I tried another client (Telephone) and it worked fine to receive<br>calls.<br><br>Anything else I can provide?<br><br>_______________________________________________<br>Blink mailing list<br><a href="mailto:Blink@lists.ag-projects.com">Blink@lists.ag-projects.com</a><br>http://lists.ag-projects.com/mailman/listinfo/blink<br><br></blockquote></div><br><div>
<div style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">--<br>Adrian<br><br><br></div>
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