<html><head><meta http-equiv="Content-Type" content="text/html charset=iso-8859-1"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Can you paste the logs please.<div><br></div><div>Adrian<br><div><br><div><div>On Feb 5, 2014, at 9:24 PM, "Blake T. Gonzales" <<a href="mailto:blake@gonzales.com">blake@gonzales.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr"><div><div>Thanks for your feedback.<br><br>Using a prefix of 1 works for 10 digit numbers, but fails on 11 digit numbers. Using no prefix fails on 10 digit, but works for 11 digits numbers.<br><br>Do you have a suggesting for a Dial Plan that would work?<br>
<br></div>See below from Callcentric. I tried these but could not get them to work.<br><br></div>Thanks,<br>Blake<br><br><br><br>-------------<br><br><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr>
<td style="padding:2px 4px 2px 0px;width:17px" valign="top"><a><img src="https://my.callcentric.com/img/bullet_open_down.gif" alt="" border="0" height="13" width="13"></a></td>
<td style="padding:0px 2px 2px 0px;font-size:9pt"><a><b>Does Callcentric support 7 or 10 digit dialing?</b></a></td></tr></tbody></table>
Currently
Callcentric does not support account level 7 and 10 digit dialing. This
is something we may introduce in the future however until it is a
stable feature we cannot give an ETA or exact date as to when such a
feature may be available.
<br>
<br>
In the meantime users may configure their devices to support 7 or 10
digit dialing. Listed below are some of the more common devices and
software which support 7 or 10 digit dialing:
<br>
<br>
NOTE: Please be aware that some hardware/software simply DO NOT support
10 or 7 digit dialing while some may only support either 10 or 7 digit
dialing.
<br>
<br>
NOTE: NPA = Your local area code or the area code you want 7 digit dialing for.
<br>
<br>
NOTE: Please make sure to replace NPA with your desired area code for 7 digit dialing where indicated.
<br>
<br>
<b>PAP2 and Linksys/Sipura Devices</b>
<br>
<br>
(*xx.|*xxx|*75xx|0|00|<:1NPA>[2-9]xxxxxx|<:1>[2-9]xxxxxxxxx|1[2-9]xxxxxxxxxS0|011[2-9]x.|[3469]11|**275*x.)
<br>
<br>
<b>Telco Systems AC-211</b>
<br>
<br>
(>#|[3469]11|p([2-9]xxxxxx)1NPA|1[2-9]x.T[2-9]x.T|011[2-9]x.T|00[2-9]x.T<div style="display:block" id="fa225" class="">|**275*x.T|*xx.T|P([2-9]XX[2-9]XXXXXX)1|P([2-9]XXXXXXT)1NPA)
<br>
<br>
<b>Innomedia SIP MTA-6328</b>
<br>
<br>
Unfortunately since the Innomedia MTA does not support digit replacement
in the dial string it is not possible to configure 7 or 10 digit
dialing for this device.
<br>
<br>
<b>Asterisk/Asterisk Derivatives</b>
<br>
<br>
Asterisk offers the ability to configure very complex dial plans. Listed
below is a dial pattern/rule you can add to your current asterisk
Callcentric outbound route to add support for 7 or 10 digit dialing.
Please make sure that you are configuring your dial plan properly and
that the outbound route to Callcentric is accepting the calls you want
to go out through it.
<br>
<br>
1NPA+NXXXXXX
<br>
1+NXXNXXXXXX
<br>
<br>
<b>pbxnsip</b>
<br>
<br>
For pbxnsip creating a dial plan is very simple as it can be done easily from the web interface. Note that <i>callcentric</i>
is the standard name of the Callcentric trunk and 9 is the standard
prefix in our pbxnsip configuration guide. To configure your 7 and 10
digit dial plans simply navigate to your Dial-Plans page and make sure
you have the following:
<br>
<br>
<table border="0" width="75%"><tbody><tr><td><b>Trunk</b></td><td><b>Pattern</b></td><td><b>Replacement</b></td></tr><tr><td>callcentric</td><td>9NPAxxxxxxx</td><td>1NPAxxxxxxx</td></tr><tr><td>callcentric</td><td>9xxxxxxxxxx</td>
<td>1xxxxxxxxxx</td></tr></tbody></table>
<br>
<b>3CX</b>
<br>
<br>
3CX also offers a very simple interface for configuring dial plans. By
default the outbound route for Callcentric uses 9 as the qualifier so we
make sure to strip 1 digit from the number dialed for ever pattern we
add. Please use the information below to create outbound rules for
Callcentric in order to enable 7 and 10 digit dialing:
<br>
<br>
<i>7 Digit</i>
<br>
<br>
<table border="0" width="75%"><tbody><tr><td>Rule Name</td><td>Rule for Callcentric 7 Digit</td></tr><tr><td>Calls to numbers starting with (Prefix)</td><td>9</td></tr><tr><td>Calls from extension(s)</td><td><br></td></tr>
<tr><td>Calls to Numbers with a length of</td><td>8</td></tr></tbody></table>
<br>
<br>
<table border="0" width="75%"><tbody><tr><td><br></td><td><br></td><td><br></td><td><b>Strip Digits</b></td><td><b>Prepend</b></td></tr><tr><td>Route</td><td>1</td><td>Callcentric</td><td>1</td><td>1NPA</td></tr></tbody></table>
<br>
<br>
<i>10 Digit</i>
<br>
<br>
<table border="0" width="75%"><tbody><tr><td>Rule Name</td><td>Rule for Callcentric 10 Digit</td></tr><tr><td>Calls to numbers starting with (Prefix)</td><td>9</td></tr><tr><td>Calls from extension(s)</td><td><br></td></tr>
<tr><td>Calls to Numbers with a length of</td><td>11</td></tr></tbody></table>
<br>
<br>
<table border="0" width="75%"><tbody><tr><td><br></td><td><br></td><td><br></td><td><b>Strip Digits</b></td><td><b>Prepend</b></td></tr><tr><td>Route</td><td>1</td><td>Callcentric</td><td>1</td><td>1</td></tr></tbody></table>
<br>
<br>
<b>Grandstream</b>
<br>
<br>
Unfortunately Grandstream devices are not able to support 7 and 10 digit
dialing properly. These devices allow you to add a prefix for <b>all</b>
outbound calls, which would cause *123 to be sent out at 1*123...etc,
which would come in handy if you want all of your outbound calls to
prefix a 9 for example. However such a scenario would work in a PBX
environment where 9 would select the Callcentric trunk. In short these
devices do not support 7 or 10 digit dialing at this time.</div><br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Feb 4, 2014 at 4:06 PM, Blake T. Gonzales <span dir="ltr"><<a href="mailto:blake@gonzales.com" target="_blank">blake@gonzales.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I just purchased the Pro version of Blink and I have a couple of questions... probably easy ones.<br><br>
<ul><li>My SIP provider Callcentric does not allow 10 digit dialing.... in other words you have to dial a 1 before making a XXX-XXX-XXXX call. Is there any way to get Blink to add a 1 before placing any call that does not already start with a 1? This would save me having to modify my entire address book, and also make it more like make a Cell call where 10 digits is perfectly acceptable. If this isn't possible can it be added as a new feature?<br>
</li></ul><ul><li>Feature Request: It would be nice to be able to quickly bring up the Blink GUI by double-clicking the status bar icon. Instead you have to click the icon and select 'Show Contact List'. Maybe there is another easy way, but I have not found it.</li>
</ul><p>Thanks!</p><span class="HOEnZb"><font color="#888888"><p>Blake<br></p><p><br></p></font></span></div>
</blockquote></div><br></div>
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<div style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">--<br>Adrian<br><br><br></div>
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