[Blink] Blink Crashes in new 4.4.6

[Anders Rayner-Karlsson]

Show how you hit the crash. Elaborate on your environment. If the problem can not be reproduced by the developers - you have not described the problem and how you hit it well enough, or you are using the software in a way the authors have not conceived of, or you have some 3rd party item that causes issues.


http://catb.org/~esr/faqs/smart-questions.html - read it, then read it again. If you still find the concepts too much, read it a third time.


As a soft phone seems too be too much for you to handle, I suggested a hard phone as it would solve your problem. If you actually have what it takes - putting some thought in how you use the software and actually describing the steps you take to trigger the problem would be useful.






You're welcome.


On 24 maj 2016 at 16:03:29, Alexander Offner (alex at kopiright.com(mailto:alex at kopiright.com)) wrote:

>  
> well at least one of the reporters (me) offered his help to find the cause of the problem in his email from 14/04/16 14:22 to this mailing list. He got ignored...
> And this particular problem has been reported by 10 to 15 people now, i saw no single reply asking any user to test anything.
>  
> @Anders: I asked for a softphone, you tell me which hardphone you use. Maybe your users are complaining for a reason.
>  
> @Arian: if you want us to help/test, you have to tell us what to do.
> > Anders Rayner-Karlsson(mailto:anders.rk at me.com)  
> > 24 May 2016 at 14:36
> >  
> >  
> >  
> >  
> > That's exactly my point.
> >  
> >  
> >  
> > I work in support, I see whines like Alexander's all day long. Some problems are not trivial, some problems does not occur outside very specific environments, some problems actually require the reporter to *help* instead of just complain.
> >  
> >  
> > -----Original Message-----
> > From: Adrian Georgescu <ag at ag-projects.com>(mailto:ag at ag-projects.com)
> > Reply: Blink Support Forum <blink at lists.ag-projects.com>(mailto:blink at lists.ag-projects.com)
> > Date: 24 May 2016 at 12:35:43
> > To: Blink Support Forum <blink at lists.ag-projects.com>(mailto:blink at lists.ag-projects.com)
> > Subject: Re: [Blink] Blink Crashes in new 4.4.6  
> > > This particular problem is tehnically ‘untrackable’ using the crash report. If we could
> > > track it, we would had fixed it by now as we did with the other problems we had in the last
> > > 7 years.
> > >
> > > Arian
> > >
> > >
> > > > On 24 May 2016, at 14:30, Anders Rayner-Karlsson wrote:
> > > >
> > > >
> > > > Oh look, another self-entitled brat who can whine but can't file decent bugreports
> > > and has no staying-power to actually help track the problem down.
> > > >
> > > > Buy a Polycom. Got one standing on my desk, works, pain in the arse to upgrade the firmware
> > > but it'll do what you want.
> > > >
> > > > -----Original Message-----
> > > > From: Alexander Offner
> > > > Reply: Blink Support Forum  
> > > > Date: 24 May 2016 at 12:27:25
> > > > To: Blink Support Forum  
> > > > Subject: [Blink] Blink Crashes in new 4.4.6
> > > >
> > > > > Oh look, a new blink pro version in the appstore.
> > > > > Oh look: "Fixed some multi-threading issues that may lead to crashes."
> > > > > Oh look, three crashes in less than a hour.
> > > > >
> > > > > Maybe we should start accepting this bug will never be fixed. (Please
> > > > > prove me wrong)
> > > > >
> > > > > Anyone on the list can recommend a good alternative sip client for mac,
> > > > > something which can do attended transfer and does not crash all day long?
> > > > > _______________________________________________
> > > > > Blink mailing list
> > > > > Blink at lists.ag-projects.com
> > > > > http://lists.ag-projects.com/mailman/listinfo/blink
> > > > >
> > > > _______________________________________________
> > > > Blink mailing list
> > > > Blink at lists.ag-projects.com
> > > > http://lists.ag-projects.com/mailman/listinfo/blink
> > >
> > > _______________________________________________
> > > Blink mailing list
> > > Blink at lists.ag-projects.com
> > > http://lists.ag-projects.com/mailman/listinfo/blink
> > >
> > _______________________________________________
> > Blink mailing list
> > Blink at lists.ag-projects.com
> > http://lists.ag-projects.com/mailman/listinfo/blink
> > Adrian Georgescu(mailto:ag at ag-projects.com)  
> > 24 May 2016 at 14:35
> >  
> >  
> > This particular problem is tehnically ‘untrackable’ using the crash report. If we could track it, we would had fixed it by now as we did with the other problems we had in the last 7 years.  
> >  
> > Arian  
> >  
> >  
> >  
> > _______________________________________________
> > Blink mailing list
> > Blink at lists.ag-projects.com(mailto:Blink at lists.ag-projects.com)
> > http://lists.ag-projects.com/mailman/listinfo/blink
>  
> _______________________________________________
> Blink mailing list
> Blink at lists.ag-projects.com
> http://lists.ag-projects.com/mailman/listinfo/blink

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