[Blink] Linksys router issue

Michael Sacher michael at mungoandmaud.com
Mon Mar 7 16:04:47 CET 2016


Dear Adrian

Can we access Blink's logs as it tries to connect please?

Thanks.

Best regards,

Michael



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From: blink-bounces at lists.ag-projects.com [mailto:blink-bounces at lists.ag-projects.com] On Behalf Of Adrian Georgescu
Sent: 07 March 2016 10:24
To: Blink Support Forum
Subject: Re: [Blink] Linksys router issue

Try using SIP2SIP (the free built-in accounts), check if that works to better locate the problem.

Adrian


On 07 Mar 2016, at 07:21, Michael Sacher <michael at mungoandmaud.com<mailto:michael at mungoandmaud.com>> wrote:

Dear Adrian

We had that disabled previously and it did not work and that is why we ticked it!  Can you think of anything else please?  Thanks.

Michael


This message was sent by Michael Sacher
Chief Executive
Mungo & Maud Limited
Head Office
10 Royalty Studios
105-109 Lancaster Road
London W11 1QF
Direct Line: +44 (0) 20 7467 0824
Main Line: +44 (0) 20 7467 0821
Fax: +44 (0) 20 7467 0830
www.mungoandmaud.com<http://www.mungoandmaud.com/>
Registered Office: Acre House 11-15 William Road London NW1 3ER Registered in England & Wales No. 4852487

From: blink-bounces at lists.ag-projects.com<mailto:blink-bounces at lists.ag-projects.com> [mailto:blink-bounces at lists.ag-projects.com] On Behalf Of Adrian Georgescu
Sent: 07 March 2016 10:07
To: Blink Support Forum
Subject: Re: [Blink] Linksys router issue

You should disable the so called "SIP support" in your router.

Adrian

On 05 Mar 2016, at 12:13, Michael Sacher <michael at mungoandmaud.com<mailto:michael at mungoandmaud.com>> wrote:

Please: I have the latest Blink Pro version installed.  I have a new Linksys router WRT1900ACS and I am getting a 408 request timeout error when I fire up Blink.  The VPN is connected ok and all works fine when I connect over 4G.  Something is blocking the connection at the router, I presume.

Please see attached.  Do you have any suggestions please?

Thank you.

Best regards

Michael




Sent by Michael Sacher
Chief Executive
Mungo & Maud Limited
10 Royalty Studios
105-109 Lancaster Road
London W11 1QF
Direct Line: +44 (0) 20 7467 0824
Main Line: +44 (0) 20 7467 0821
Fax: +44 (0) 20 7467 0830
www.mungoandmaud.com<http://www.mungoandmaud.com/>

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