[Blink] Blink Pro 4.2.1 call quality issues

Kevin Layer layer at known.net
Thu Jun 4 20:06:56 CEST 2015


This problem seems new-ish to me.  I believe it did not used to
happen, but I can't really say when it started.

The summary: very often when I talk to people, after a while (5-10
minutes?  It really varies) they tell me I'm breaking up and they can
barely hear me.  They say I was talking and then I just cut out.  I
can always hear them fine, though.  Sometimes it fixes itself after a
short while, sometimes I need to hangup and call again, where it works
fine.

I use Blink Pro (same version) in two locations with two completely
different network providers.  Same thing happens in both locations.
I'm using different computers in both locations (both Mac OS X
10.9.5).  Neither computer running Blink Pro is loaded at all.  Both
are running the same version of Mac OS X.

I do not believe this is a network congestion issue.  The networks in
place are high speed and reliable.  And...


As as experiment, a few weeks back, I switched to Telephone (1.1.4) and
haven't had a single problem, on either computer, with call quality.


I think older Blink Pros didn't have the problem, and I would
downgrade to an older version to test it if I could, but I installed
through the app store.


I know this is a vague thing, but I wanted you to know about it.  I
absolutely love Blink Pro, but I just can't use it because I can't
deal with the call quality problems.



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