[Blink] Blink Pro 4.2.1 call quality issues
Kevin Layer
layer at known.net
Wed Jul 8 20:27:12 CEST 2015
ag at ag-projects.com wrote:
>> Can you open the call information to check the packet loss and round
>> trip time? What happens during the gaps?
I have something, which I screen grabbed, but it has IPs and stuff I
don't want public. Can you give me an address to which I can send it?
>>
>> Adrian
>>
>>
>> On 04 Jun 2015, at 15:06, Kevin Layer <layer at known.net> wrote:
>>
>>
>> This problem seems new-ish to me. I believe it did not used to
>> happen, but I can't really say when it started.
>>
>> The summary: very often when I talk to people, after a while
>> (5-10
>> minutes? It really varies) they tell me I'm breaking up and they
>> can
>> barely hear me. They say I was talking and then I just cut out.
>> I
>> can always hear them fine, though. Sometimes it fixes itself
>> after a
>> short while, sometimes I need to hangup and call again, where it
>> works
>> fine.
>>
>> I use Blink Pro (same version) in two locations with two
>> completely
>> different network providers. Same thing happens in both
>> locations.
>> I'm using different computers in both locations (both Mac OS X
>> 10.9.5). Neither computer running Blink Pro is loaded at all.
>> Both
>> are running the same version of Mac OS X.
>>
>> I do not believe this is a network congestion issue. The
>> networks in
>> place are high speed and reliable. And...
>>
>>
>> As as experiment, a few weeks back, I switched to Telephone
>> (1.1.4) and
>> haven't had a single problem, on either computer, with call
>> quality.
>>
>>
>> I think older Blink Pros didn't have the problem, and I would
>> downgrade to an older version to test it if I could, but I
>> installed
>> through the app store.
>>
>>
>> I know this is a vague thing, but I wanted you to know about it.
>> I
>> absolutely love Blink Pro, but I just can't use it because I
>> can't
>> deal with the call quality problems.
>>
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>>
>>
>>
>> --
>> Adrian
>>
>>
>>
>>
>>
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