[Blink] Blink Pro 4.2.1 call quality issues

Kevin Layer layer at known.net
Wed Jul 8 20:27:12 CEST 2015


ag at ag-projects.com wrote:

>> Can you open the call information to check the packet loss and round
>> trip time? What happens during the gaps?

I have something, which I screen grabbed, but it has IPs and stuff I
don't want public.  Can you give me an address to which I can send it?

>> 
>> Adrian
>> 
>> 
>> On 04 Jun 2015, at 15:06, Kevin Layer <layer at known.net> wrote:
>> 
>> 
>>     This problem seems new-ish to me.  I believe it did not used to
>>     happen, but I can't really say when it started.
>>    
>>     The summary: very often when I talk to people, after a while
>>     (5-10
>>     minutes?  It really varies) they tell me I'm breaking up and they
>>     can
>>     barely hear me.  They say I was talking and then I just cut out.
>>      I
>>     can always hear them fine, though.  Sometimes it fixes itself
>>     after a
>>     short while, sometimes I need to hangup and call again, where it
>>     works
>>     fine.
>>    
>>     I use Blink Pro (same version) in two locations with two
>>     completely
>>     different network providers.  Same thing happens in both
>>     locations.
>>     I'm using different computers in both locations (both Mac OS X
>>     10.9.5).  Neither computer running Blink Pro is loaded at all.
>>      Both
>>     are running the same version of Mac OS X.
>>    
>>     I do not believe this is a network congestion issue.  The
>>     networks in
>>     place are high speed and reliable.  And...
>>    
>>    
>>     As as experiment, a few weeks back, I switched to Telephone
>>     (1.1.4) and
>>     haven't had a single problem, on either computer, with call
>>     quality.
>>    
>>    
>>     I think older Blink Pros didn't have the problem, and I would
>>     downgrade to an older version to test it if I could, but I
>>     installed
>>     through the app store.
>>    
>>    
>>     I know this is a vague thing, but I wanted you to know about it.
>>      I
>>     absolutely love Blink Pro, but I just can't use it because I
>>     can't
>>     deal with the call quality problems.
>>    
>>     _______________________________________________
>>     Blink mailing list
>>     Blink at lists.ag-projects.com
>>     http://lists.ag-projects.com/mailman/listinfo/blink
>>    
>> 
>> 
>> --
>> Adrian
>> 
>> 
>> 
>> 
>> 
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