[Blink] Calling Blink To Blink client Via Opensips server , results to "media stream timed out while starting"

[the.ozma.of.oz the.ozma.of.oz]

We checked the in and out voice configuration, indeed it was a sound devices
issue. Have you seen the logs which i sent privately in the support email? I
guess then it's the server issue, can you give me some advice on what to check? I
have a strong feeling that this problem is related to port forwarding and not
actually the opensips server itself. So the media stream out is still a problem
on my server...

the.ozma.of.oz the.ozma.of.oz.

  06.04.2015, 18:16:04 пользователь Dan Pascu (dan at ag-projects.com) написал:



  On 4 Apr 2015, at 2:33, the.ozma.of.oz the.ozma.of.oz wrote:

  > Hello. Should i answer to you or send the letters in the mailing list?

  You should keep the conversation on the mailing list. I only suggested to
  send the logs to our support email address, in case you were concerned with
  sharing private logs on the mailing list.

  > Anyway, we have made a test calls using sip2sip server and there is the
  problem with ice checked or without, we can't hear each other at all. Our
  accounts was:
  >
  > test228 at sip2sip.info:test228
  > ttest44 at sip2sip.info:ttest44
  > So please look the logs on this accounts.

  I've checked the logs of all the calls made using these accounts and in all
  cases I can see audio going both ways. The amount of data send is also
  consistent with the codec bandwidth (for example a 45 second call transferred
  approximately 450KB in each direction which matches the 10KB/s codec
  bandwidth).

  According to this, both blink instances sent audio and it was relayed by the
  media relay to the other endpoint. If you can only hear the call in 1
  direction, the cause is elsewhere.

  I suggest you check your windows firewall that it allows incoming traffic for
  blink. Also check your router/ISP that it doesn't block incoming traffic.

  Another thing to check is if you use the right audio input/output devices
  (either in preferences on in the Call menu). Also check if your microphone
  isn't muted.

  One quick way to check your setup is to call echo at conference.sip2sip.info
  where you can talk and will hear yourself back. Test both blink instances and
  check your audio devices and firewall settings on the machine where it
  doesn't work. Once you can hear yourself back on both instances you should be
  able to make a call between them.

  > Also we i called my friend using our server i have sent the logs to the
  support at ag-projects.com they are in the attachment to the letter. My friend
  was calling me from the account "Martin" and my account is "John" in those
  logs. All ip addreses wasn't touched.
  >
  > the.ozma.of.oz the.ozma.of.oz.
  >

  --
  Dan
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