[Blink] Blink Pro does not dial ("Connecting...")

William Moss willmoss26 at gmail.com
Thu Feb 6 10:12:42 CET 2014


Hi

Here are the logs


2014-02-06 08:58:12   Starting Blink build 12332 from January 26th, 2014

2014-02-06 08:58:12   Loading SIP SIMPLE Client SDK 1.1.0

2014-02-06 08:58:12   Starting core version 168

2014-02-06 08:58:12   SIP User Agent: Blink Pro 3.7.0 (MacOSX)

2014-02-06 08:58:12   Audio engine sampling rate 32KHz covering 0-16KHz
spectrum

2014-02-06 08:58:12   Acoustic Echo Canceller is enabled

2014-02-06 08:58:12   Starting Main User Interface

2014-02-06 08:58:13   Account 30160049 at sip.voipfone.net activated

2014-02-06 08:58:13   Application is ready

2014-02-06 08:58:14   My device has started and is active

2014-02-06 08:58:14   My availability changed to available

2014-02-06 08:58:14   Core started

2014-02-06 08:58:14   SIP device ID:
urn:uuid:93728763-9339-4d24-a3c2-47c80e57cc18

2014-02-06 08:58:14   Enabled audio codecs: OPUS, Speex, G.722, G.711u,
G.711a

2014-02-06 08:58:14   iCloud is synchronized

2014-02-06 08:58:14   Account 30160049 at sip.voipfone.net registered contact "
sip:62845107 at 192.168.1.147:49576" at SIP Registrar
195.189.173.27:5060;transport=udp
and will refresh every 60 seconds

2014-02-06 08:58:19   [Session 1 with 01983874955 at sip.voipfone.net] Using
local account 30160049 at sip.voipfone.net

2014-02-06 08:58:21   [Session 1 with 01983874955 at sip.voipfone.net]
Starting DNS lookup for sip.voipfone.net through proxy
sip:sip.voipfone.net:5060;transport=udp

2014-02-06 08:58:21   [Session 1 with 01983874955 at sip.voipfone.net]
Selected audio input/output devices: System Default/System Default

2014-02-06 08:58:21   My availability changed to busy

2014-02-06 08:58:21   [Session 1 with 01983874955 at sip.voipfone.net] DNS
lookup for sip.voipfone.net succeeded: 195.189.173.27:5060 (UDP)

2014-02-06 08:58:21   [Session 1 with 01983874955 at sip.voipfone.net]
Starting outgoing session to 01983874955 at sip.voipfone.net

2014-02-06 08:58:21   [Session 1 with 01983874955 at sip.voipfone.net]
Connecting session to sip:195.189.173.27:5060;transport=udp

2014-02-06 08:58:21   [Session 1 with 01983874955 at sip.voipfone.net]
Proposed media: audio


**** WAIT ***


2014-02-06 08:59:51   [Session 1 with 01983874955 at sip.voipfone.net] Session
cancelled by local

2014-02-06 08:59:51   [Session 1 with 01983874955 at sip.voipfone.net] Audio
stream ended

2014-02-06 08:59:55   My availability changed to available



Please note that where I have added "WAIT" is where the app hangs and just
shows "Connecting...", as shown in the video.


Also, I saw the instructions to create a new Sip2Sip test account. I did
create the account, but still I cannot register with the Sip2Sip service.
Here are the logs from that.


2014-02-06 09:03:21   Starting Enrollment

2014-02-06 09:03:42   Account 2233533713 at sip2sip.info activated

2014-02-06 09:03:42   Adding 2233533713 at sip2sip.info to iCloud (1803 bytes)

2014-02-06 09:03:43   Updating 2233533713 at sip2sip.info on iCloud

2014-02-06 09:03:45   Updating 30160049 at sip.voipfone.net on iCloud


When I add the account , it shows "Registration failed: Unauthorized
(401)". I tried it several times with different accounts & passwords on
Sip2Sip, it's always the same.


By the way, releasing software that does not work AND adding "No refunds"
to your Help/FAQ page really adds a bad image to the entire Apple
ecosystem.


I would hope there is some way of fixing this.


Sincerely.



William Moss

+44 203 397 7418


On Mon, Feb 3, 2014 at 3:14 PM, Adrian Georgescu <ag at ag-projects.com> wrote:

> Hi William,
>
> Can you paste the logs from the Logs Window instead of a You Tube movie?
>
> The logs are here:
>
> http://projects.ag-projects.com/projects/blinkc/wiki/Help_For_Blink_Pro
>
> Adrian
>
> On 03 Feb 2014, at 16:06, William Moss <willmoss26 at gmail.com> wrote:
>
> I just purchased Blink Pro today (3-Feb 2014) , except now I find that it
> is not working with my chosen VOIP provider.
>
> Incoming calls work ok.
>
> Outgoing calls , when I place the call , it just shows "Connecting...."
> and does not work.
>
> I placed a movie of it to YouTube , so you can see the problem.
>
> https://www.youtube.com/watch?v=4L7BgM32iPE
>
> *Please help. I just spent $50 on Blink Pro, and I am extremely
> disappointed it doesn't work.*
>
>
> Regards
>
>
> William Moss
>
> +44 203 397 7418
>  _______________________________________________
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> Blink at lists.ag-projects.com
> http://lists.ag-projects.com/mailman/listinfo/blink
>
>
>
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>
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