[Blink] "Registration failed (No more routes to try)" error

ag at ag-projects.com ag at ag-projects.com
Tue Aug 12 02:32:01 CEST 2014


SIP/2.0 403 Forbidden (Bad auth) means that the account details are incorrect (for example the password, or authentication username).

Adrian


On 12 Aug 2014, at 02:30, Kevin Layer <layer at known.net> wrote:

> ag at ag-projects.com wrote:
> 
>>> Can you paste the logs from Window- > Logs -> SIP and Activity
>>> tabs? 
> 
> Ah, didn't know about those!
> 
> 2014-08-11 17:31:16   Account 666 at foo.bar.xxx activated
> 2014-08-11 17:31:26   Account 666 at foo.bar.xxx deactivated
> 
> 
> and
> 
> 2014-08-11 17:31:16.779198: DNS lookup NAPTR relay.known.net failed: DNS response contains no answer
> 2014-08-11 17:31:16.780606: DNS lookup NAPTR relay.known.net failed: DNS response contains no answer
> 2014-08-11 17:31:16.784036: DNS lookup SRV _sips._tcp.relay.known.net failed: DNS record does not exist
> 2014-08-11 17:31:16.785122: DNS lookup SRV _sips._tcp.relay.known.net failed: DNS record does not exist
> 2014-08-11 17:31:16.788700: DNS lookup SRV _sip._tcp.relay.known.net failed: DNS record does not exist
> 2014-08-11 17:31:16.789546: DNS lookup SRV _sip._udp.relay.known.net failed: DNS record does not exist
> 2014-08-11 17:31:16.793793: DNS lookup SRV _sip._udp.relay.known.net failed: DNS record does not exist
> 2014-08-11 17:31:16.794652: DNS lookup A relay.known.net succeeded, ttl=1200: 192.168.0.1
> 2014-08-11 17:31:16.799269: DNS lookup SRV _sip._tcp.relay.known.net failed: DNS record does not exist
> 2014-08-11 17:31:16.800245: DNS lookup A relay.known.net succeeded, ttl=1200: 192.168.0.1
> 
> SENDING: Packet 61, +0:03:17.242240
> 2014-08-11 17:31:16.805702: 192.168.0.6:63705 -(SIP over UDP)-> 192.168.0.1:5060
> REGISTER sip:relay.known.net SIP/2.0
> Via: SIP/2.0/UDP 192.168.0.6:63705;rport;branch=z9hG4bKPjzlbvP-FXy7hrpeopSf5zornzMcEANKlJ
> Max-Forwards: 70
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=vi44SrSMavODV2c3nnBJ3tBnpu5Q-0i6
> To: "Kevin Layer" <sip:666 at foo.bar.xxx>
> Contact: <sip:49756802 at 192.168.0.6:63705>;+sip.instance="<urn:uuid:83f6e787-53b0-41f0-bc86-cb19c32572b0>"
> Call-ID: EolNTXeoETiaEhZZCnp9dnNSTXUSlXSV
> CSeq: 1 REGISTER
> Expires: 600
> Supported: gruu
> User-Agent: Blink Pro 3.9.1 (MacOSX)
> Content-Length:  0
> 
> RECEIVED: Packet 62, +0:03:17.244309
> 2014-08-11 17:31:16.807771: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 401 Unauthorized
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjzlbvP-FXy7hrpeopSf5zornzMcEANKlJ;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=vi44SrSMavODV2c3nnBJ3tBnpu5Q-0i6
> To: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=as53d2593f
> Call-ID: EolNTXeoETiaEhZZCnp9dnNSTXUSlXSV
> CSeq: 1 REGISTER
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="4e43998d"
> Content-Length: 0
> 
> SENDING: Packet 63, +0:03:17.247747
> 2014-08-11 17:31:16.811209: 192.168.0.6:63705 -(SIP over UDP)-> 192.168.0.1:5060
> REGISTER sip:relay.known.net SIP/2.0
> Via: SIP/2.0/UDP 192.168.0.6:63705;rport;branch=z9hG4bKPj9ojNpFebqc9e6suyWaQksn9Bum44S2aC
> Max-Forwards: 70
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=vi44SrSMavODV2c3nnBJ3tBnpu5Q-0i6
> To: "Kevin Layer" <sip:666 at foo.bar.xxx>
> Contact: <sip:49756802 at 192.168.0.6:63705>;+sip.instance="<urn:uuid:83f6e787-53b0-41f0-bc86-cb19c32572b0>"
> Call-ID: EolNTXeoETiaEhZZCnp9dnNSTXUSlXSV
> CSeq: 2 REGISTER
> Expires: 600
> Supported: gruu
> User-Agent: Blink Pro 3.9.1 (MacOSX)
> Authorization: Digest username="1", realm="asterisk", nonce="4e43998d", uri="sip:relay.known.net", response="14f5301865115ca5d5ce37bfcfa2630d", algorithm=MD5
> Content-Length:  0
> 
> SENDING: Packet 64, +0:03:17.255922
> 2014-08-11 17:31:16.819384: 192.168.0.6:63705 -(SIP over UDP)-> 192.168.0.1:5060
> SUBSCRIBE sip:666 at foo.bar.xxx SIP/2.0
> Via: SIP/2.0/UDP 192.168.0.6:63705;rport;branch=z9hG4bKPjf3Gm-5X3B9VS7GU73nB--1As53tD9yWn
> Max-Forwards: 70
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>
> Contact: <sip:49756802 at 192.168.0.6:63705>
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11801 SUBSCRIBE
> Event: message-summary
> Expires: 600
> Supported: 100rel, replaces, norefersub, gruu
> Accept: application/simple-message-summary
> Allow-Events: conference, message-summary, dialog, presence, presence.winfo, xcap-diff, dialog.winfo, refer
> User-Agent: Blink Pro 3.9.1 (MacOSX)
> Content-Length:  0
> 
> RECEIVED: Packet 65, +0:03:17.257978
> 2014-08-11 17:31:16.821440: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden (Bad auth)
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPj9ojNpFebqc9e6suyWaQksn9Bum44S2aC;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=vi44SrSMavODV2c3nnBJ3tBnpu5Q-0i6
> To: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=as53d2593f
> Call-ID: EolNTXeoETiaEhZZCnp9dnNSTXUSlXSV
> CSeq: 2 REGISTER
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 66, +0:03:17.260008
> 2014-08-11 17:31:16.823470: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 401 Unauthorized
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjf3Gm-5X3B9VS7GU73nB--1As53tD9yWn;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11801 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="07ac7009"
> Content-Length: 0
> 
> SENDING: Packet 67, +0:03:17.263289
> 2014-08-11 17:31:16.826751: 192.168.0.6:63705 -(SIP over UDP)-> 192.168.0.1:5060
> SUBSCRIBE sip:666 at foo.bar.xxx SIP/2.0
> Via: SIP/2.0/UDP 192.168.0.6:63705;rport;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.
> Max-Forwards: 70
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>
> Contact: <sip:49756802 at 192.168.0.6:63705>
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Event: message-summary
> Expires: 600
> Supported: 100rel, replaces, norefersub, gruu
> Accept: application/simple-message-summary
> Allow-Events: conference, message-summary, dialog, presence, presence.winfo, xcap-diff, dialog.winfo, refer
> User-Agent: Blink Pro 3.9.1 (MacOSX)
> Authorization: Digest username="1", realm="asterisk", nonce="07ac7009", uri="sip:666 at foo.bar.xxx", response="4df3042bc87c1ac0163ae1356f58f8f0", algorithm=MD5
> Content-Length:  0
> 
> RECEIVED: Packet 68, +0:03:17.265679
> 2014-08-11 17:31:16.829141: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 69, +0:03:17.750781
> 2014-08-11 17:31:17.314243: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 70, +0:03:18.752071
> 2014-08-11 17:31:18.315533: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 71, +0:03:20.752248
> 2014-08-11 17:31:20.315710: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 72, +0:03:24.751745
> 2014-08-11 17:31:24.315207: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 73, +0:03:28.751376
> 2014-08-11 17:31:28.314838: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 74, +0:03:32.752629
> 2014-08-11 17:31:32.316091: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 75, +0:03:36.753044
> 2014-08-11 17:31:36.316506: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> RECEIVED: Packet 76, +0:03:40.753438
> 2014-08-11 17:31:40.316900: 192.168.0.1:5060 -(SIP over UDP)-> 192.168.0.6:63705
> SIP/2.0 403 Forbidden
> Via: SIP/2.0/UDP 192.168.0.6:63705;branch=z9hG4bKPjoFvCQsbhhwpw2T2iyNdHuBqWKAj7f5k.;received=192.168.0.6;rport=63705
> From: "Kevin Layer" <sip:666 at foo.bar.xxx>;tag=0l3VNHhYEf-VwtN3x-v90ZiF7wh8Bpv1
> To: <sip:666 at foo.bar.xxx>;tag=as0cabce3c
> Call-ID: qWSbIW8Z0LxQqtKusMJsz3-rpCiz.kye
> CSeq: 11802 SUBSCRIBE
> Server: FPBX-2.10.1(1.8.15)
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
> Supported: replaces, timer
> Content-Length: 0
> 
> 
> 
>>> 
>>> Adrian
>>> 
>>> 
>>> On 12 Aug 2014, at 02:09, Kevin Layer <layer at known.net> wrote:
>>> 
>>>> I switched from Blink Lite to Blink Pro and now the same setup (user
>>>> and password) gives me a popup 
>>>> 
>>>>  Account xxxx
>>>>  Registration failed (No more routes to try)
>>>> 
>>>> I have two SIP accounts and I checked the passwords on both.  They're
>>>> both giving me the same thing.
>>>> 
>>>> Weirdly, Blink Pro works at work, connecting to the same server.
>>>> 
>>>> Ideas?  I'd really like to use the Pro version I just bought.
>>>> 
>>>> Thanks.
>>>> 
>>>> Kevin
>>>> _______________________________________________
>>>> Blink mailing list
>>>> Blink at lists.ag-projects.com
>>>> http://lists.ag-projects.com/mailman/listinfo/blink
>>>> 
>>> 
>>> _______________________________________________
>>> Blink mailing list
>>> Blink at lists.ag-projects.com
>>> http://lists.ag-projects.com/mailman/listinfo/blink
> _______________________________________________
> Blink mailing list
> Blink at lists.ag-projects.com
> http://lists.ag-projects.com/mailman/listinfo/blink

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