[Blink] Gray Account Names

Adrian Georgescu ag at ag-projects.com
Wed Jan 2 20:21:11 CET 2013


Both Blink Qt and Blink Cocoa share the same SIP core. It cannot be that Blink Cocoa can register while the Qt version does not as it is the same code running on both.

Adrian

On Jan 2, 2013, at 6:03 PM, Mediacast Guy wrote:

> Okay, I will do that. Onsip has agreed to take a look at Blink even though I'm
> trying to use it with their free account. Should we wait until they complete
> their review?
> 
> MCG
> 
> On 1/2/2013 10:31 AM, Adrian Georgescu wrote:
>> Please send all logs from the moment you start the client and after you complete a first call. You may send them to support at ag-projects.com if you do not want to make them public.
>> 
>> Adrian
>> 
>> On Jan 2, 2013, at 4:23 PM, Mediacast Guy wrote:
>> 
>>> On 1/2/2013 9:10 AM, Saúl Ibarra Corretgé wrote:
>>>> Hi,
>>>> 
>>>> On Jan 2, 2013, at 2:42 PM, Mediacast Guy wrote:
>>>> 
>>>>> On 1/2/2013 3:10 AM, Saúl Ibarra Corretgé wrote:
>>>>>> Hi,
>>>>>> 
>>>>>> On Jan 1, 2013, at 6:01 PM, Mediacast Guy wrote:
>>>>>> 
>>>>>>> I'm using Blink 0.2.10. My getonsip.com accounts are grayed out, indicating that there is a registration problem. However, the accounts work fine. Where should I look for a registration error? Two other accounts (sip2sip.info and voipwelcome.com) are bold, indicating successful registration, according to this article:
>>>>>>> 
>>>>>>> http://www.onsip.com/voip-phone-reviews/blink-pro/version-111
>>>>>>> 
>>>>>>> The only information I entered for the new account is display name, SIP Address (myaccount at getonsip.com), and the password. No registration error is reported except for the gray account name.
>>>>>>> 
>>>>>>> For grins, I went through the "Add New Account" procedure built into Blink, and the new account at sip2sip.info is in bold. I still don't see any difference in the settings for the two accounts, although I do realize that sip2sip.info and getonsip.com are two completely different servers.
>>>>>>> 
>>>>>> The only way for getting information in this case is to check the SIP traces. You can check those here: http://projects.ag-projects.com/projects/blinkqt/wiki/help#SIP-Trace-Logs
>>>>>> 
>>>>>> Regards,
>>>>> Here are the first few lines from the log file I just created. Does it tell you
>>>>> anything? I don't know how to read the file. All I removed was my SIP address.
>>>>> 
>>>> I see a REGISTER is going out, but there should be a 200 OK (or other code) response to it. Do other clients work with that service?
>>> For starters, Blink is working with getonsip.com. However, the name is grayed
>>> out in the pull down list. I would not have known there was a problem if I had
>>> not investigated why some entries are gray.
>>> 
>>> Yes, getonsip.com works with Bria, which is the only other one I'm testing at
>>> the moment.
>>> 
>>> I've reached out to onsip.com. They asked me to open a support ticket to allow
>>> them to investigate, but I can't find the buttons on their website to click to
>>> open a support ticket. Maybe they will respond with an email address. They said
>>> they have not test Blink (Windows) with their service. Maybe this exercise will
>>> help both side.
>>> 
>>> MCG
>>> 
>>> 
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