[Blink] Audio Issue

Bryan Miller bmill at socialserve.com
Tue Aug 20 22:22:53 CEST 2013


Hi,

There seems to be an issue with 3.1.1. It is present on both 10.7.5 and 10.8.4.
The caller will hear breaks in audio, and the Blink user will also hear breaks in the audio. It's almost like jitter, but there is no network issue. Reverting to 2.1 eliminates the problem.

Testing on my own workstation, I experience the problem, and these log entries (system.log) coincide with the issue:

Aug 19 10:55:43 imagestation sandboxd[23459] ([23286]): Blink Pro(23286) deny file-write-create /Users/bmill/Library/Preferences/ByHost/.GlobalPreferences.5A993C84-3393-5AA9-BFFE-524727CC793A.plist.sb-cbcbd6d0-HeEwHv
Aug 19 10:56:14 imagestation sandboxd[23460] ([23286]): Blink Pro(23286) deny file-write-create /Users/bmill/Library/Preferences/ByHost/.GlobalPreferences.5A993C84-3393-5AA9-BFFE-524727CC793A.plist.sb-cbcbd6d0-JXyj5L

They are using a generic headset with iMics. Another user with 3.1.1 that is using a Plantronics bluetooth headset is not experiencing this problem, and is not seeing the entires in system.log.

Let me know what logs or files you require to investigate.


Thanks,

-Bryan




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